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Theories of privacy and how it relates to the use of Information Communication Technology (ICT) have been a topic of research for decades. However, little attention has been paid to the perception of privacy from the perspective of…
The hospitality industry in the Arab world increasingly relies on customer feedback to shape services, driving the need for advanced Arabic sentiment analysis tools. To address this challenge, the Sentiment Analysis on Arabic Dialects in…
The worldwide spread of COVID-19 has prompted extensive online discussions, creating an `infodemic' on social media platforms such as WhatsApp and Twitter. However, the information shared on these platforms is prone to be unreliable and/or…
This paper presents the preliminary findings of a study researching the diffusion and the adoption of online retailing in Saudi Arabia. It reports new research that identifies and explores the key issues that positively and negatively…
The rise of a trending topic on Twitter or Facebook leads to the temporal emergence of a set of users currently interested in that topic. Given the temporary nature of the links between these users, being able to dynamically identify…
In micro-blogging platforms, people can connect with others and have conversations on a wide variety of topics. However, because of homophily and selective exposure, users tend to connect with like-minded people and only read agreeable…
The prevalence of digital media and evolving sociopolitical dynamics have significantly amplified the dissemination of hateful content. Existing studies mainly focus on classifying texts into binary categories, often overlooking the…
Conversational systems typically focus on functional tasks such as scheduling appointments or creating todo lists. Instead we design and evaluate SlugBot (SB), one of 8 semifinalists in the 2018 AlexaPrize, whose goal is to support casual…
Augmented reality (AR) will enable individuals to share and experience content augmented at real world locations with ease. But what protections and restrictions should be in place? Should, for example, anyone be able to post any content…
The rise in popularity of Twitter has led to a debate on its impact on public opinions. The optimists foresee an increase in online participation and democratization due to social media's personal and interactive nature. Cyber-pessimists,…
What do college students reveal to their peers on social media under complete anonymity? Do their campus environments relate to the topics of their disclosure? To answer these questions, I analyze Facebook confessions pages. Popular on…
Research on online political communication has primarily focused on content in explicitly political spaces. In this work, we set out to determine the amount of political talk missed using this approach. Focusing on Reddit, we estimate that…
Targeted Sentiment Analysis (TSA) is a central task for generating insights from consumer reviews. Such content is extremely diverse, with sites like Amazon or Yelp containing reviews on products and businesses from many different domains.…
Billions of people across the globe have been using social media platforms in their local languages to voice their opinions about the various topics related to the COVID-19 pandemic. Several organizations, including the World Health…
Ad hominem attacks are those that target some feature of a person's character instead of the position the person is maintaining. These attacks are harmful because they propagate implicit biases and diminish a person's credibility. Since…
Toxic sentiment analysis on Twitter (X) often focuses on specific topics and events such as politics and elections. Datasets of toxic users in such research are typically gathered through lexicon-based techniques, providing only a…
Online comments play a crucial role in shaping public sentiment and opinion dynamics on social media. However, evaluating their popularity remains challenging, not only because it depends on linguistic quality, originality, and emotional…
The rapid advancement of social media enables us to analyze user opinions. In recent times, sentiment analysis has shown a prominent research gap in understanding human sentiment based on the content shared on social media. Although…
Social media is very popular for facilitating conversations about important topics and bringing forth insights and issues related to these topics. Reddit serves as a platform that fosters social interactions and hosts engaging discussions…
In 2024, Saudi Arabia's Personal Data Protection Law (PDPL) came into force. However, little work has been done to assess its implementation. In this paper, we analyzed 100 e-commerce websites operating in Saudi Arabia against the PDPL,…