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Related papers: Trust in AI and Implications for the AEC Research:…

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Human-technology interaction deals with trust as an inevitable requirement for user acceptance. As the applications of artificial intelligence (AI) and robotics emerge and with their ever-growing socio-economic influence in various fields…

Human-Computer Interaction · Computer Science 2022-05-10 Newsha Emaminejad , Reza Akhavian

Trust is widely regarded as a critical component to building artificial intelligence (AI) systems that people will use and safely rely upon. As research in this area continues to evolve, it becomes imperative that the research community…

Human-Computer Interaction · Computer Science 2024-10-08 Michaela Benk , Sophie Kerstan , Florian v. Wangenheim , Andrea Ferrario

Artificial intelligence (AI) and robotics research and implementation emerged in the architecture, engineering, and construction (AEC) industry to positively impact project efficiency and effectiveness concerns such as safety, productivity,…

Robotics · Computer Science 2024-03-26 Ci-Jyun Liang , Thai-Hoa Le , Youngjib Ham , Bharadwaj R. K. Mantha , Marvin H. Cheng , Jacob J. Lin

Trust is a fundamental concept in human decision-making and collaboration that has long been studied in philosophy and psychology. However, software engineering (SE) articles often use the term trust informally; providing an explicit…

Software Engineering · Computer Science 2026-01-29 Sebastian Baltes , Timo Speith , Brenda Chiteri , Seyedmoein Mohsenimofidi , Shalini Chakraborty , Daniel Buschek

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and…

Human-Computer Interaction · Computer Science 2023-12-05 Tita Alissa Bach , Amna Khan , Harry Hallock , Gabriela Beltrão , Sonia Sousa

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

Computers and Society · Computer Science 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

This study aimed to investigate the key technical and psychological factors that impact the architecture, engineering, and construction (AEC) professionals' trust in collaborative robots (cobots) powered by artificial intelligence (AI). The…

Human-Computer Interaction · Computer Science 2023-08-29 Newsha Emaminejad , Lisa Kath , Reza Akhavian

The trustworthiness of AI is considered essential to the adoption and application of AI systems. However, the meaning of trust varies across industry, research and policy spaces. Studies suggest that professionals who develop and use AI…

Computers and Society · Computer Science 2025-08-21 Lameck Mbangula Amugongo , Nicola J Bidwell , Joseph Mwatukange

Background: Trustworthy AI serves as a foundational pillar for two major AI ethics conferences: AIES and FAccT. However, current research often adopts techno-centric approaches, focusing primarily on technical attributes such as…

Artificial Intelligence · Computer Science 2026-04-23 Siddharth Mehrotra , Jin Huang , Xuelong Fu , Roel Dobbe , Clara I. Sánchez , Maarten de Rijke

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

Artificial Intelligence · Computer Science 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…

Computers and Society · Computer Science 2019-12-04 Ehsan Toreini , Mhairi Aitken , Kovila Coopamootoo , Karen Elliott , Carlos Gonzalez Zelaya , Aad van Moorsel

Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…

Computers and Society · Computer Science 2019-12-06 Maryam Ashoori , Justin D. Weisz

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer
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