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We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for…

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken…

Computation and Language · Computer Science 2025-06-25 Shuzheng Si , Wentao Ma , Haoyu Gao , Yuchuan Wu , Ting-En Lin , Yinpei Dai , Hangyu Li , Rui Yan , Fei Huang , Yongbin Li

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each…

Computation and Language · Computer Science 2023-11-21 Lucas Druart , Léo Jacqmin , Benoît Favre , Lina Maria Rojas-Barahona , Valentin Vielzeuf

We demonstrate task-oriented dialogue generation within the dataflow dialogue paradigm. We show an example of agenda driven dialogue generation for the MultiWOZ domain, and an example of generation without an agenda for the SMCalFlow…

Computation and Language · Computer Science 2023-08-07 Joram Meron , Victor Guimarães

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simultaneously who make decisions collaboratively. To facilitate…

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Semantic Machines (SM) have introduced the use of the dataflow (DF) paradigm to dialogue modelling, using computational graphs to hierarchically represent user requests, data, and the dialogue history [Semantic Machines et al. 2020].…

Computation and Language · Computer Science 2022-11-07 Joram Meron , Victor Guimarães

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…

Computation and Language · Computer Science 2020-01-30 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Even though machine learning has become the major scene in dialogue research community, the real breakthrough has been blocked by the scale of data available. To address this fundamental obstacle, we introduce the Multi-Domain Wizard-of-Oz…

Computation and Language · Computer Science 2020-04-21 Paweł Budzianowski , Tsung-Hsien Wen , Bo-Hsiang Tseng , Iñigo Casanueva , Stefan Ultes , Osman Ramadan , Milica Gašić

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

Recent dialogue datasets like MultiWOZ 2.1 and Taskmaster-1 constitute some of the most challenging tasks for present-day dialogue models and, therefore, are widely used for system evaluation. We identify several issues with the…

Computation and Language · Computer Science 2020-04-23 Johannes E. M. Mosig , Vladimir Vlasov , Alan Nichol

The design of dialogue flows is a critical but time-consuming task when developing task-oriented dialogue (TOD) systems. We propose an approach for the unsupervised discovery of flows from dialogue history, thus making the process…

Computation and Language · Computer Science 2024-05-03 Patrícia Ferreira , Daniel Martins , Ana Alves , Catarina Silva , Hugo Gonçalo Oliveira

Task-oriented dialogue systems have made unprecedented progress with multiple state-of-the-art (SOTA) models underpinned by a number of publicly available MultiWOZ datasets. Dialogue state annotations are error-prone, leading to sub-optimal…

Computation and Language · Computer Science 2021-06-15 Ting Han , Ximing Liu , Ryuichi Takanobu , Yixin Lian , Chongxuan Huang , Dazhen Wan , Wei Peng , Minlie Huang

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date,…

Computation and Language · Computer Science 2019-12-05 Mihail Eric , Rahul Goel , Shachi Paul , Adarsh Kumar , Abhishek Sethi , Peter Ku , Anuj Kumar Goyal , Sanchit Agarwal , Shuyang Gao , Dilek Hakkani-Tur

Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…

Computation and Language · Computer Science 2022-04-14 Ehsan Hosseini-Asl , Bryan McCann , Chien-Sheng Wu , Semih Yavuz , Richard Socher

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

Computation and Language · Computer Science 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan
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