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Over the past decades, cognitive neuroscientists and behavioral economists have recognized the value of describing the process of decision making in detail and modeling the emergence of decisions over time. For example, the time it takes to…

Neurons and Cognition · Quantitative Biology 2025-07-24 Mrugsen Nagsen Gopnarayan , Jaan Aru , Sebastian Gluth

This paper addresses the challenge of selecting explanations for XAI (Explainable AI)-based Intelligent Decision Support Systems (IDSSs). IDSSs have shown promise in improving user decisions through XAI-generated explanations along with AI…

Human-Computer Interaction · Computer Science 2024-05-28 Yosuke Fukuchi , Seiji Yamada

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

Automated decision systems (ADS) are broadly deployed to inform and support human decision-making across a wide range of consequential settings. However, various context-specific details complicate the goal of establishing meaningful…

Computers and Society · Computer Science 2026-02-05 Inioluwa Deborah Raji , Lydia Liu

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Biased human decisions have consequential impacts across various domains, yielding unfair treatment of individuals and resulting in suboptimal outcomes for organizations and society. In recognition of this fact, organizations regularly…

Machine Learning · Computer Science 2024-12-11 Wanxue Dong , Maria De-Arteaga , Maytal Saar-Tsechansky

Humans increasingly interact with Artificial intelligence(AI) systems. AI systems are optimized for objectives such as minimum computation or minimum error rate in recognizing and interpreting inputs from humans. In contrast, inputs created…

Machine Learning · Computer Science 2020-03-11 Johannes Schneider

Amidst the race to create more intelligent machines there is a risk that we will rely on AI in ways that reduce our own agency as humans. To reduce this risk, we could aim to create tools that prioritize and enhance the human role in…

Human-Computer Interaction · Computer Science 2026-01-15 Sean Koon

Significant digitalization of financial services in a short period of time has led to an urgent demand to have autonomous, transparent and real-time credit risk decision making systems. The traditional machine learning models are effective…

Artificial Intelligence · Computer Science 2026-01-06 Chandra Sekhar Kubam

Human decision-making deviates from the optimal solution, that maximizes cumulative rewards, in many situations. Here we approach this discrepancy from the perspective of bounded rationality and our goal is to provide a justification for…

Machine Learning · Computer Science 2019-05-13 Marcel Binz , Dominik Endres

Nowadays, we delegate many of our decisions to Artificial Intelligence (AI) that acts either in solo or as a human companion in decisions made to support several sensitive domains, like healthcare, financial services and law enforcement. AI…

Artificial Intelligence · Computer Science 2025-12-15 Nicoleta Tantalaki , Athena Vakali

With the steady growth of the amount of real-time data while drilling, operational decision-making is becoming both better informed and more complex. Therefore, as no human brain has the capacity to interpret and integrate all…

Human-Computer Interaction · Computer Science 2020-11-05 Sergey Alyaev , Reidar Brumer Bratvold , Sofija Ivanova , Andrew Holsaeter , Morten Bendiksen

While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…

Artificial Intelligence · Computer Science 2025-11-04 Ruijiang Gao , Maytal Saar-Tsechansky , Maria De-Arteaga

Information systems (IS) are frequently designed to leverage the negative effect of anchoring bias to influence individuals' decision-making (e.g., by manipulating purchase decisions). Recent advances in Artificial Intelligence (AI) and the…

Computers and Society · Computer Science 2024-05-09 Felix Haag , Carlo Stingl , Katrin Zerfass , Konstantin Hopf , Thorsten Staake

Recent work has shown the potential benefit of selective prediction systems that can learn to defer to a human when the predictions of the AI are unreliable, particularly to improve the reliability of AI systems in high-stakes applications…

AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…

Intelligent decision support (IDS) systems leverage artificial intelligence techniques to generate recommendations that guide human users through the decision making phases of a task. However, a key challenge is that IDS systems are not…

Artificial Intelligence · Computer Science 2023-02-06 Devleena Das , Been Kim , Sonia Chernova

Prior work on generating explanations in a planning and decision-making context has focused on providing the rationale behind an AI agent's decision making. While these methods provide the right explanations from the explainer's…

Artificial Intelligence · Computer Science 2020-10-20 Mehrdad Zakershahrak , Shashank Rao Marpally , Akshay Sharma , Ze Gong , Yu Zhang

During the first step of practical reasoning, i.e. deliberation or goals selection, an intelligent agent generates a set of pursuable goals and then selects which of them he commits to achieve. Explainable Artificial Intelligence (XAI)…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Cesar Augusto Tacla , Henrique Jasinski