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Crowd-powered conversational assistants have been shown to be more robust than automated systems, but do so at the cost of higher response latency and monetary costs. A promising direction is to combine the two approaches for high quality,…

Human-Computer Interaction · Computer Science 2018-01-11 Ting-Hao 'Kenneth' Huang , Joseph Chee Chang , Jeffrey P. Bigham

Robotic systems are more connected, networked, and distributed than ever. New architectures that comply with the \textit{de facto} robotics middleware standard, ROS\,2, have recently emerged to fill the gap in terms of hybrid systems…

Language-conditioned robot manipulation is an emerging field aimed at enabling seamless communication and cooperation between humans and robotic agents by teaching robots to comprehend and execute instructions conveyed in natural language.…

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Software Engineering · Computer Science 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

This paper presents the slurk software, a lightweight interaction server for setting up dialog data collections and running experiments. Slurk enables a multitude of settings including text-based, speech and video interaction between two or…

Computation and Language · Computer Science 2022-02-03 Jana Götze , Maike Paetzel-Prüsmann , Wencke Liermann , Tim Diekmann , David Schlangen

As social robots become increasingly prevalent in day-to-day environments, they will participate in conversations and appropriately manage the information shared with them. However, little is known about how robots might appropriately…

Robotics · Computer Science 2022-01-11 Brian Tang , Dakota Sullivan , Bengisu Cagiltay , Varun Chandrasekaran , Kassem Fawaz , Bilge Mutlu

As autonomous service robots become more affordable and thus available also for the general public, there is a growing need for user friendly interfaces to control the robotic system. Currently available control modalities typically expect…

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

Navigating large and complex indoor environments, such as universities, airports, and hospitals, can be cognitively demanding and requires attention and effort. While mobile applications provide convenient navigation support, they occupy…

Human-Computer Interaction · Computer Science 2026-02-17 Dániel Szabó , Aku Visuri , Benjamin Tag , Simo Hosio

In recent years, autonomous agents have surged in real-world environments such as our homes, offices, and public spaces. However, natural human-robot interaction remains a key challenge. In this paper, we introduce an approach that…

Robotics · Computer Science 2024-10-15 Linus Nwankwo , Elmar Rueckert

This paper presents key principles and solutions to the challenges faced in designing a domain-specific conversational agent for the legal domain. It includes issues of scope, platform, architecture and preparation of input data. It…

Human-Computer Interaction · Computer Science 2021-09-02 Mudita Sharma , Tony Russell-Rose , Lina Barakat , Akitaka Matsuo

This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with…

Artificial Intelligence · Computer Science 2020-09-09 Jianfeng Gao , Baolin Peng , Chunyuan Li , Jinchao Li , Shahin Shayandeh , Lars Liden , Heung-Yeung Shum

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

The ability to interact with machines using natural human language is becoming not just commonplace, but expected. The next step is not just text interfaces, but speech interfaces and not just with computers, but with all machines including…

The convergence of drone delivery systems, virtual worlds, and blockchain has transformed logistics and supply chain management, providing a fast, and environmentally friendly alternative to traditional ground transportation methods;Provide…

Artificial Intelligence · Computer Science 2026-03-27 Kechong Ren , Li Gao , Qi Guan

Autonomous systems in remote locations have a high degree of autonomy and there is a need to explain what they are doing and why in order to increase transparency and maintain trust. Here, we describe a natural language chat interface that…

Computation and Language · Computer Science 2018-03-07 Francisco J. Chiyah Garcia , David A. Robb , Xingkun Liu , Atanas Laskov , Pedro Patron , Helen Hastie

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar