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Recommender systems are central to modern online platforms, but a popular concern is that they may be pulling society in dangerous directions (e.g., towards filter bubbles). However, a challenge with measuring the effects of recommender…

Computers and Society · Computer Science 2021-10-25 Serina Chang , Johan Ugander

Transparency is an essential requirement of machine learning based decision making systems that are deployed in real world. Often, transparency of a given system is achieved by providing explanations of the behavior and predictions of the…

Machine Learning · Computer Science 2021-05-18 André Artelt , Barbara Hammer

Fairness-aware recommendation eliminates discrimination issues to build trustworthy recommendation systems.Explaining the causes of unfair recommendations is critical, as it promotes fairness diagnostics, and thus secures users' trust in…

Information Retrieval · Computer Science 2023-07-11 Xiangmeng Wang , Qian Li , Dianer Yu , Qing Li , Guandong Xu

The recent adoption of machine learning as a tool in real world decision making has spurred interest in understanding how these decisions are being made. Counterfactual Explanations are a popular interpretable machine learning technique…

Machine Learning · Computer Science 2021-10-05 Andrew O'Brien , Edward Kim

Displaying confidence scores in human-AI interaction has been shown to help build trust between humans and AI systems. However, most existing research uses only the confidence score as a form of communication. As confidence scores are just…

Artificial Intelligence · Computer Science 2023-03-13 Thao Le , Tim Miller , Ronal Singh , Liz Sonenberg

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

Counterfactual explanation methods provide information on how feature values of individual observations must be changed to obtain a desired prediction. Despite the increasing amount of proposed methods in research, only a few…

Machine Learning · Statistics 2023-09-19 Susanne Dandl , Andreas Hofheinz , Martin Binder , Bernd Bischl , Giuseppe Casalicchio

Post-hoc explanations of machine learning models are crucial for people to understand and act on algorithmic predictions. An intriguing class of explanations is through counterfactuals, hypothetical examples that show people how to obtain a…

Machine Learning · Computer Science 2019-12-09 Ramaravind Kommiya Mothilal , Amit Sharma , Chenhao Tan

Users of music streaming, video streaming, news recommendation, and e-commerce services often engage with content in a sequential manner. Providing and evaluating good sequences of recommendations is therefore a central problem for these…

Machine Learning · Computer Science 2020-08-25 James McInerney , Brian Brost , Praveen Chandar , Rishabh Mehrotra , Ben Carterette

In recent years, there has been an explosion of AI research on counterfactual explanations as a solution to the problem of eXplainable AI (XAI). These explanations seem to offer technical, psychological and legal benefits over other…

Machine Learning · Computer Science 2021-05-03 Mark T Keane , Eoin M Kenny , Eoin Delaney , Barry Smyth

Recommender systems have become an integral part of online platforms, providing personalized recommendations for purchases, content consumption, and interpersonal connections. These systems consist of two sides: the producer side comprises…

Methodology · Statistics 2023-11-08 Yan Wang , Shan Ba

Group recommender systems help users make collective choices but often lack transparency, leaving group members uncertain about why items are suggested. Existing explanation methods focus on individuals, offering limited support for groups…

Information Retrieval · Computer Science 2026-01-27 Maria Stratigi , Nikos Bikakis , Kostas Stefanidis

With the increasing deployment of machine learning systems in practice, transparency and explainability have become serious issues. Contrastive explanations are considered to be useful and intuitive, in particular when it comes to…

Machine Learning · Computer Science 2021-01-05 André Artelt , Barbara Hammer

Efficient methods to evaluate new algorithms are critical for improving interactive bandit and reinforcement learning systems such as recommendation systems. A/B tests are reliable, but are time- and money-consuming, and entail a risk of…

Machine Learning · Computer Science 2021-08-04 Yusuke Narita , Shota Yasui , Kohei Yata

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

The evaluation of recommender system fairness has become increasingly important, especially with recent legislation that emphasises the development of fair and responsible artificial intelligence. This has led to the emergence of various…

Information Retrieval · Computer Science 2026-04-29 Theresia Veronika Rampisela

Recommender systems have become an essential tool to help resolve the information overload problem in recent decades. Traditional recommender systems, however, suffer from data sparsity and cold start problems. To address these issues, a…

Information Retrieval · Computer Science 2020-07-21 Zhu Sun , Qing Guo , Jie Yang , Hui Fang , Guibing Guo , Jie Zhang , Robin Burke

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Counterfactual explanations constitute among the most popular methods for analyzing black-box systems since they can recommend cost-efficient and actionable changes to the input of a system to obtain the desired system output. While most of…

Machine Learning · Computer Science 2024-05-22 André Artelt , Andreas Gregoriades

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…

Human-Computer Interaction · Computer Science 2023-08-09 Min Hun Lee , Chong Jun Chew