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Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…

Computation and Language · Computer Science 2022-05-25 Yinhe Zheng , Yida Wang , Pei Ke , Zhenyu Yang , Minlie Huang

This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…

Computation and Language · Computer Science 2022-04-18 Chien-Sheng Wu , Andrea Madotto , Wenhao Liu , Pascale Fung , Caiming Xiong

Incorporating external knowledge into dialogue generation has been proven to benefit the performance of an open-domain Dialogue System (DS), such as generating informative or stylized responses, controlling conversation topics. In this…

Computation and Language · Computer Science 2024-11-15 Longxuan Ma , Mingda Li , Weinan Zhang , Jiapeng Li , Ting Liu

Dealing with previously unseen slots is a challenging problem in a real-world multi-domain dialogue state tracking task. Other approaches rely on predefined mappings to generate candidate slot keys, as well as their associated values. This,…

Machine Learning · Computer Science 2019-08-28 Adrian de Wynter , Lambert Mathias

Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not…

Computation and Language · Computer Science 2023-10-24 Revanth Gangi Reddy , Hao Bai , Wentao Yao , Sharath Chandra Etagi Suresh , Heng Ji , ChengXiang Zhai

While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this…

Computation and Language · Computer Science 2022-07-26 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Dilek Hakkani-Tur

Knowledge selection is the key in knowledge-grounded dialogues (KGD), which aims to select an appropriate knowledge snippet to be used in the utterance based on dialogue history. Previous studies mainly employ the classification approach to…

Computation and Language · Computer Science 2023-04-12 Weiwei Sun , Pengjie Ren , Zhaochun Ren

Making chatbots world aware in a conversation like a human is a crucial challenge, where the world may contain dynamic knowledge and spatiotemporal state. Several recent advances have tried to link the dialog system to a static knowledge…

Computation and Language · Computer Science 2022-09-07 Han Zhou , Xinchao Xu , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Siqi Bao , Fan Wang , Haifeng Wang

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date,…

Computation and Language · Computer Science 2019-12-05 Mihail Eric , Rahul Goel , Shachi Paul , Adarsh Kumar , Abhishek Sethi , Peter Ku , Anuj Kumar Goyal , Sanchit Agarwal , Shuyang Gao , Dilek Hakkani-Tur

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…

Robotics · Computer Science 2022-03-09 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese…

Computation and Language · Computer Science 2020-04-09 Hao Zhou , Chujie Zheng , Kaili Huang , Minlie Huang , Xiaoyan Zhu

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Data plays a vital role in machine learning studies. In the research of recommendation, both user behaviors and side information are helpful to model users. So, large-scale real scenario datasets with abundant user behaviors will contribute…

Information Retrieval · Computer Science 2021-06-14 Bin Hao , Min Zhang , Weizhi Ma , Shaoyun Shi , Xinxing Yu , Houzhi Shan , Yiqun Liu , Shaoping Ma

We present an empirical investigation of pre-trained Transformer-based auto-regressive language models for the task of open-domain dialogue generation. Training paradigm of pre-training and fine-tuning is employed to conduct the parameter…

Computation and Language · Computer Science 2020-03-10 Piji Li

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang