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Over the past few decades, ubiquitous sensors and systems have been an integral part of humans' everyday life. They augment human capabilities and provide personalized experiences across diverse contexts such as healthcare, education, and…
People with disabilities often face discrimination and lack of access in all areas of society. While improving the affordability and appropriateness of assistive technologies can pave the way for easier participation and independence,…
Divisiveness appears to be increasing in much of the world, leading to concern about political violence and a decreasing capacity to collaboratively address large-scale societal challenges. In this working paper we aim to articulate an…
When selecting applicants for scholarships, universities, or jobs, practitioners often aim for a diverse cohort of qualified recipients. However, differing articulations, constructs, and notions of diversity prevents decision-makers from…
This paper addresses the issue of connecting people online to help them find support with their day-to-day problems. We make use of declarative norms for mediating online interactions, and we specifically focus on the issue of leveraging…
The use of social media is ubiquitous and nowadays well-established in our everyday life, but increasingly also before, during or after emergencies. The produced data is spread across several types of social media and can be used by…
Online communities are important spaces for members of marginalized groups to organize and support one another. To better understand the experiences of fat people -- a group whose marginalization often goes unrecognized -- in online…
While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…
As mobile applications (apps) become ubiquitous in everyday life, it is crucial for developers to prioritize accessibility for users with diverse abilities. While previous research has identified widespread accessibility issues and raised…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
As the diversity of people in higher education grows, Universities are struggling to provide inclusive environments that nurture the spirit of free inquiry in the presence of these differences. At the extreme, the value of diversity is…
Online discourse takes place in corporate-controlled spaces thought by users to be public realms. These platforms in name enable free speech but in practice implement varying degrees of censorship either by government edict or by uneven and…
Accessible design for some may still produce barriers for others. This tension, called access friction, creates challenges for both designers and end-users with disabilities. To address this, we present the concept of softerware, a system…
Introduction: Digital products increasingly reshape industries, influencing human behavior and decision-making. However, the software development teams developing these systems often lack diversity, which may lead to designs that overlook…
This chapter reviews empirical evidence bearing on the design of online forums for deliberative civic engagement. Dimensions of design are defined for different aspects of the deliberation: its purpose, the target population, the…
Many software systems fail to meet the needs of the diverse end-users in society and are prone to pose problems, such as accessibility and usability issues. Some of these problems (partially) stem from the failure to consider the…
Designing sustainable systems involves complex interactions between environmental resources, social impacts, and economic issues. In a constrained world, the challenge is to achieve a balanced design across those dimensions while avoiding…
Many modern software applications present numerous ethical concerns due to conflicts between users' values and companies' priorities. Intersectional communities, those with multiple marginalized identities, are disproportionately affected…
The AI landscape demands a broad set of legal, ethical, and societal considerations to be accounted for in order to develop ethical AI (eAI) solutions which sustain human values and rights. Currently, a variety of guidelines and a handful…
As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…