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User modeling is critical for personalized web applications. Existing user modeling methods usually train user models from user behaviors with task-specific labeled data. However, labeled data in a target task may be insufficient for…

Information Retrieval · Computer Science 2021-09-06 Chuhan Wu , Fangzhao Wu , Yang Yu , Tao Qi , Yongfeng Huang , Xing Xie

User modeling is critical for many personalized web services. Many existing methods model users based on their behaviors and the labeled data of target tasks. However, these methods cannot exploit useful information in unlabeled user…

Information Retrieval · Computer Science 2020-10-06 Chuhan Wu , Fangzhao Wu , Tao Qi , Jianxun Lian , Yongfeng Huang , Xing Xie

Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…

Computation and Language · Computer Science 2021-12-20 Denghui Zhang , Zixuan Yuan , Yanchi Liu , Fuzhen Zhuang , Haifeng Chen , Hui Xiong

Self-supervised learning has become increasingly important to leverage the abundance of unlabeled data available on platforms like YouTube. Whereas most existing approaches learn low-level representations, we propose a joint…

Computer Vision and Pattern Recognition · Computer Science 2019-09-13 Chen Sun , Austin Myers , Carl Vondrick , Kevin Murphy , Cordelia Schmid

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

Existing sequential recommendation methods rely on large amounts of training data and usually suffer from the data sparsity problem. To tackle this, the pre-training mechanism has been widely adopted, which attempts to leverage large-scale…

Information Retrieval · Computer Science 2021-02-23 Chaojun Xiao , Ruobing Xie , Yuan Yao , Zhiyuan Liu , Maosong Sun , Xu Zhang , Leyu Lin

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…

Computation and Language · Computer Science 2022-12-20 Chenyang Lyu , Linyi Yang , Yue Zhang , Yvette Graham , Jennifer Foster

BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and…

Information Retrieval · Computer Science 2022-08-23 Yiming Qiu , Chenyu Zhao , Han Zhang , Jingwei Zhuo , Tianhao Li , Xiaowei Zhang , Songlin Wang , Sulong Xu , Bo Long , Wen-Yun Yang

In recommendation systems, utilizing the user interaction history as sequential information has resulted in great performance improvement. However, in many online services, user interactions are commonly grouped by sessions that presumably…

Information Retrieval · Computer Science 2022-05-23 Jinseok Seol , Youngrok Ko , Sang-goo Lee

Meta-learning approaches have shown great success in vision and language domains. However, few studies discuss the practice of meta-learning for large-scale industrial applications. Although e-commerce companies have spent many efforts on…

Machine Learning · Computer Science 2020-10-12 Hao Gong , Qifang Zhao , Tianyu Li , Derek Cho , DuyKhuong Nguyen

Educational process data, i.e., logs of detailed student activities in computerized or online learning platforms, has the potential to offer deep insights into how students learn. One can use process data for many downstream tasks such as…

Machine Learning · Computer Science 2022-04-29 Alexander Scarlatos , Christopher Brinton , Andrew Lan

Increasing model size when pretraining natural language representations often results in improved performance on downstream tasks. However, at some point further model increases become harder due to GPU/TPU memory limitations and longer…

Computation and Language · Computer Science 2020-02-11 Zhenzhong Lan , Mingda Chen , Sebastian Goodman , Kevin Gimpel , Piyush Sharma , Radu Soricut

Learning low-dimensional representation for large number of products present in an e-commerce catalogue plays a vital role as they are helpful in tasks like product ranking, product recommendation, finding similar products, modelling…

Information Retrieval · Computer Science 2022-12-08 Lakshya Kumar , Sreekanth Vempati

Understanding and representing webpages is crucial to online social networks where users may share and engage with URLs. Common language model (LM) encoders such as BERT can be used to understand and represent the textual content of…

Computation and Language · Computer Science 2023-10-26 Ayesha Qamar , Chetan Verma , Ahmed El-Kishky , Sumit Binnani , Sneha Mehta , Taylor Berg-Kirkpatrick

In the era of rapid technological advancement, social media platforms such as Twitter (X) have emerged as indispensable tools for gathering consumer insights, capturing diverse opinions, and understanding public attitudes. This research…

Human-Computer Interaction · Computer Science 2025-10-23 S M Rakib Ul Karim , Rownak Ara Rasul , Tunazzina Sultana

Query understanding plays a key role in exploring users' search intents and facilitating users to locate their most desired information. However, it is inherently challenging since it needs to capture semantic information from short and…

Information Retrieval · Computer Science 2023-11-20 Juanhui Li , Yao Ma , Wei Zeng , Suqi Cheng , Jiliang Tang , Shuaiqiang Wang , Dawei Yin

Word embeddings (e.g., word2vec) have been applied successfully to eCommerce products through~\textit{prod2vec}. Inspired by the recent performance improvements on several NLP tasks brought by contextualized embeddings, we propose to…

Computation and Language · Computer Science 2021-06-24 Federico Bianchi , Bingqing Yu , Jacopo Tagliabue

While buying a product from the e-commerce websites, customers generally have a plethora of questions. From the perspective of both the e-commerce service provider as well as the customers, there must be an effective question answering…

Computation and Language · Computer Science 2020-06-01 Kalyani Roy , Smit Shah , Nithish Pai , Jaidam Ramtej , Prajit Prashant Nadkarn , Jyotirmoy Banerjee , Pawan Goyal , Surender Kumar

As mobile devices are becoming ubiquitous, regularly interacting with a variety of user interfaces (UIs) is a common aspect of daily life for many people. To improve the accessibility of these devices and to enable their usage in a variety…

Computation and Language · Computer Science 2021-01-27 Zecheng He , Srinivas Sunkara , Xiaoxue Zang , Ying Xu , Lijuan Liu , Nevan Wichers , Gabriel Schubiner , Ruby Lee , Jindong Chen , Blaise Agüera y Arcas

Providing a personalized user experience on information dense webpages helps users in reaching their end-goals sooner. We explore an automated approach to identifying user personas by leveraging high dimensional trajectory information from…

Information Retrieval · Computer Science 2023-11-21 Narges Tabari , Sandesh Swamy , Rashmi Gangadharaiah
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