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Related papers: Conversational Agents: Theory and Applications

200 papers

Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and…

Human-Computer Interaction · Computer Science 2019-07-04 Allison Perrone , Justin Edwards

In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…

Computers and Society · Computer Science 2020-10-22 Pietro Chittò , Marcos Baez , Florian Daniel , Boualem Benatallah

The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…

Human-Computer Interaction · Computer Science 2025-10-21 Soyoung Jung , Sung Park

The goal of this talk is to introduce a systematic research agenda which aims to understand the nature of interaction between humans and artificial conversational agents (CA) (henceforth humanmachine interaction, HMI). Specifically, we…

Computation and Language · Computer Science 2023-11-14 Martina Wiltschko

This paper outlines the challenges and opportunities of research on conversational agents with children and young people across four countries, exploring the ways AI technologies can support children's well-being across social and cultural…

Human-Computer Interaction · Computer Science 2025-08-21 Natalia Kucirkova , Alexis Hiniker , Megumi Ishikawa , Sho Tsuji , Aayushi Dangol , Robert Wolfe

Socially interactive agents (SIAs) are no longer mere visions for future user interfaces, as 20 years of research and technology development has enabled the use of virtual and physical agents in day-to-day interfaces and environments. This…

Human-Computer Interaction · Computer Science 2021-10-11 Rachel McDonnell , Bilge Mutlu

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

With increasing physicians' workload and patients' needs for care, there is a need for technology that facilitates physicians work and performs continues follow-up with patients. Existing approaches focus merely on improving patient's…

Artificial Intelligence · Computer Science 2019-04-26 Ahmed Fadhil

Conversational agents are becoming increasingly popular for supporting and facilitating learning. Conventional pedagogical agents are designed to play the role of human teachers by giving instructions to the students. In this paper, we…

Human-Computer Interaction · Computer Science 2019-10-01 Nalin Chhibber , Edith Law

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

Information Retrieval · Computer Science 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

Information Retrieval · Computer Science 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Early conversational agents (CAs) focused on dyadic human-AI interaction between humans and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in which CAs are designed to mediate human-human interactions. CAs…

Human-Computer Interaction · Computer Science 2022-02-22 Qingxiao Zheng , Yiliu Tang , Yiren Liu , Weizi Liu , Yun Huang

This paper addresses the question of whether large language model-powered chatbots are capable of assertion. According to what we call the Thesis of Chatbot Assertion (TCA), chatbots are the kinds of things that can assert, and at least…

Computation and Language · Computer Science 2024-12-12 Iwan Williams , Tim Bayne

Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…

Human-Computer Interaction · Computer Science 2024-01-15 Stephen Pilli

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

This paper investigates the potential of LLM-based conversational agents (CAs) to enhance critical reflection and mitigate design fixation in group design work. By challenging AI-generated recommendations and prevailing group opinions,…

Human-Computer Interaction · Computer Science 2024-06-18 Soohwan Lee , Seoyeong Hwang , Kyungho Lee
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