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Related papers: Conversational Agents: Theory and Applications

200 papers

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Conversational agents (CAs) embodied in speakers or chatbots are becoming very popular in some countries, and despite their adult-centred design, they have become part of children's lives, generating a need for children-centric trustworthy…

Human-Computer Interaction · Computer Science 2022-09-07 Marina Escobar-Planas , Emilia Gómez , Carlos-D Martínez-Hinarejos

We present a review of personality in neural conversational agents (CAs), also called chatbots. First, we define Personality, Persona, and Profile. We explain all personality schemes which have been used in CAs, and list models under the…

Computation and Language · Computer Science 2024-01-02 Richard Sutcliffe

There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

Human-Computer Interaction · Computer Science 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang

The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…

Computation and Language · Computer Science 2022-01-19 Moataz Mohammed , Mostafa M. Aref

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and…

Computation and Language · Computer Science 2019-09-11 Jianfeng Gao , Michel Galley , Lihong Li

The integration of Conversational Agents (CAs) into daily life offers opportunities to tackle global challenges, leading to the emergence of Conversational AI for Social Good (CAI4SG). This paper examines the advancements of CAI4SG using a…

Human-Computer Interaction · Computer Science 2026-01-22 Yi-Chieh Lee , Junti Zhang , Tianqi Song , Yugin Tan

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

Conversational Agents (CAs, chatbots) are systems with the ability to interact with users using natural human dialogue. While much of the research on CAs for sexual health has focused on adult populations, the insights from such research…

Human-Computer Interaction · Computer Science 2024-09-24 Jinkyung Katie Park , Vivek Singh , Pamela Wisniewski

Advances in artificial intelligence have renewed interest in conversational agents. Additionally to software developers, today all kinds of employees show interest in new technologies and their possible applications for customers. German…

Human-Computer Interaction · Computer Science 2019-12-23 Falko Koetter , Matthias Blohm , Jens Drawehn , Monika Kochanowski , Joscha Goetzer , Daniel Graziotin , Stefan Wagner

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Current conversational agents (CA) have seen improvement in conversational quality in recent years due to the influence of large language models (LLMs) like GPT3. However, two key categories of problem remain. Firstly there are the unique…

Computation and Language · Computer Science 2024-10-28 Alex Clay , Eduardo Alonso , Esther Mondragón

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry
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