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Understanding consumer emotional experiences on e-commerce platforms is essential for businesses striving to enhance customer engagement and personalisation. Recent research has demonstrated that these experiences are more intricate and…
The subjective nature of gender inequality motivates the analysis and comparison of data from real and fictional human interaction. We present a computational extension of the Bechdel test: A popular tool to assess if a movie contains a…
On social media, the boundaries between people's private and public lives often blur. The need to navigate both roles, which are governed by distinct norms, impacts how individuals conduct themselves online, and presents methodological…
With the growth of social media usage, social activists try to leverage this platform to raise the awareness related to a social issue and engage the public worldwide. The broad use of social media platforms in recent years, made it easier…
Social media platforms support the sharing of written text, video, and audio. All of these formats may be inaccessible to people who are deaf or hard of hearing (DHH), particularly those who primarily communicate via sign language, people…
Augmented reality (AR) will enable individuals to share and experience content augmented at real world locations with ease. But what protections and restrictions should be in place? Should, for example, anyone be able to post any content…
Social media represent powerful tools of mass communication and information diffusion. They played a pivotal role during recent social uprisings and political mobilizations across the world. Here we present a study of the Gezi Park movement…
Social media captures examples of people's behaviors, actions, beliefs, and sentiments. As a result, it can be a valuable source of information and inspiration for HCI research and design. Social media technologies can improve, inform, and…
Really Simple Syndication (RSS) offers a means for university students to receive timely updates from virtual learning environments. However, despite its utility, only 21% of students surveyed at a Lebanese university claim to have ever…
Social media has been contributing many research areas such as data mining, recommender systems, time series analysis, etc. However, there are not many successful applications regarding social media in government agencies. In fact, lots of…
Climate change debates have gained increasing visibility on social media, with YouTube emerging as one of the most influential platforms for political communication. Reaching billions of users worldwide, it functions both as a news outlet…
Does polarization online reflect the state of polarization in society? We study ideological positions and attitudes on several issues in France, a country with documented issue nonalignment. We compare distributions on X/Twitter with a…
The advent of social media changed the way we consume content favoring a disintermediated access and production. This scenario has been matter of critical discussion about its impact on society. Magnified in the case of Arab Spring or…
Extremist communities increasingly rely on social media to sustain and amplify divisive discourse. However, the relationship between their internal participation structures, audience engagement, and narrative expression remains…
Multi-media increases engagement and is increasingly prevalent in online content including news, web blogs, and social media, however, it may not always be beneficial to users. To determine what types of media users actually wanted, we…
Much previous work characterizing language variation across Internet social groups has focused on the types of words used by these groups. We extend this type of study by employing BERT to characterize variation in the senses of words as…
This article analyses public debate on Twitter via network representations of retweets and replies. We argue that tweets observable on Twitter have both a direct and mediated effect on the perception of public opinion. Through the interplay…
Short-form video platforms like TikTok reshape how politicians communicate and have become important tools for electoral campaigning. Yet it remains unclear what kinds of political messages gain traction in these fast-paced, algorithmically…
Social media offers a unique window into attitudes like racism and homophobia, exposure to which are important, hard to measure and understudied social determinants of health. However, individual geo-located observations from social media…
Social media has been a paramount arena for election campaigns for political actors. While many studies have been paying attention to the political campaigns related to partisanship, politicians also can conduct different campaigns…