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This paper presents a manifesto that articulates the conceptual foundations of Agentic Business Process Management (APM), an extension of Business Process Management (BPM) for governing autonomous agents executing processes in…

A core component of any AI-Augmented Business Process Management System (ABPMS) is the process frame, which gives the system process-awareness and defines the boundaries in which the system must operate. Compared to traditional process…

Artificial Intelligence · Computer Science 2026-04-27 Anti Alman , Izack Cohen , Avigdor Gal , Fabrizio Maria Maggi , Marco Montali

Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…

Artificial Intelligence · Computer Science 2026-01-28 Marlon Dumas , Fredrik Milani , David Chapela-Campa

Autonomous business processes (ABPs), i.e., self-executing workflows leveraging AI/ML, have the potential to improve operational efficiency, reduce errors, lower costs, improve response times, and free human workers for more strategic and…

Software Engineering · Computer Science 2025-08-01 Peter Fettke , Fabiana Fournier , Lior Limonad , Andreas Metzger , Stefanie Rinderle-Ma , Barbara Weber

Purpose- The significance of business processes has fostered a close collaboration between academia and industry. Moreover, the business landscape has witnessed continuous transformation, closely intertwined with technological advancements.…

The aim of this paper is to carry out a systematic analysis of the literature to show the state of the art of Business Processes Management Systems (BPMS). BPMS represents a technology that automates business processes connecting users with…

General Economics · Economics 2023-12-04 Alicia Martin-Navarro , Maria Paula Lechuga Sancho , Jose Aurelio Medina-Garrido

Business Process Management Systems (BPMS) represent a technology that automates business processes, connecting users to their tasks. There are many business processes within the port activity that can be improved through the use of more…

General Economics · Economics 2023-12-04 Alicia Martin-Navarro , Maria Paula Lechuga Sancho , Jose Aurelio Medina-Garrido

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…

Artificial Intelligence · Computer Science 2017-10-23 Andrea Marrella

The research activity outlined in this PhD thesis is devoted to define a general approach, a concrete architecture and a prototype Process Management System (PMS) for the automated adaptation of dynamic processes at run-time, on the basis…

Artificial Intelligence · Computer Science 2018-10-16 Andrea Marrella

With the rise of generative AI, industry interest in software agents is growing. Given the stochastic nature of generative AI-based agents, their effective and safe deployment in organizations requires robust governance, which can be…

Software Engineering · Computer Science 2025-07-04 Hoang Vu , Nataliia Klievtsova , Henrik Leopold , Stefanie Rinderle-Ma , Timotheus Kampik

The benefits of adopting artificial intelligence (AI) in manufacturing are undeniable. However, operationalizing AI beyond the prototype, especially when involved with cyber-physical production systems (CPPS), remains a significant…

Software Engineering · Computer Science 2025-09-16 Lukas Rauh , Mel-Rick Süner , Daniel Schel , Thomas Bauernhansl

The continued success of Large Language Models (LLMs) and other generative artificial intelligence approaches highlights the advantages that large information corpora can have over rigidly defined symbolic models, but also serves as a…

AI Planning, Machine Learning and Process Mining have so far developed into separate research fields. At the same time, many interesting concepts and insights have been gained at the intersection of these areas in recent years. For example,…

Artificial Intelligence · Computer Science 2022-08-19 Peter Fettke , Alexander Rombach

Business Process Management (BPM) in the cloud is focused on how to provide Business Process as a Service (BPaaS) and also implementing the Elastic Business Process Management (eBPM). These approaches are finding models, techniques and…

Software Engineering · Computer Science 2017-09-26 Ageo Carrillo , Marco Sobrevilla

Simulation is a common approach to predict the effect of business process changes on quantitative performance. The starting point of Business Process Simulation (BPS) is a process model enriched with simulation parameters. To cope with the…

Software Engineering · Computer Science 2024-08-27 Orlenys López-Pintado , Serhii Murashko , Marlon Dumas

Process Management Systems (PMSs) are currently more and more used as a supporting tool for cooperative processes in pervasive and highly dynamic situations, such as emergency situations, pervasive healthcare or domotics/home automation.…

Software Engineering · Computer Science 2009-06-24 Massimiliano de Leoni

In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…

Software Engineering · Computer Science 2024-07-01 Humam Kourani , Alessandro Berti , Daniel Schuster , Wil M. P. van der Aalst

Information systems (IS) are widely used in organisations to improve business performance. The steady progression in improving technologies like artificial intelligence (AI) and the need of securing future success of organisations lead to…

Artificial Intelligence · Computer Science 2019-12-04 Nicholas R. J. Frick , Felix Brünker , Björn Ross , Stefan Stieglitz

The Internet of Things (IoT) refers to a network of connected devices collecting and exchanging data over the Internet. These things can be artificial or natural, and interact as autonomous agents forming a complex system. In turn, Business…

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