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Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Computation and Language · Computer Science 2022-12-20 Malak Mashaabi , Areej Alotaibi , Hala Qudaih , Raghad Alnashwan , Hend Al-Khalifa

Recent powerful pre-trained language models have achieved remarkable performance on most of the popular datasets for reading comprehension. It is time to introduce more challenging datasets to push the development of this field towards more…

Computation and Language · Computer Science 2020-08-25 Weihao Yu , Zihang Jiang , Yanfei Dong , Jiashi Feng

It is becoming increasingly popular to elicit informative priors on the basis of historical data. Popular existing priors, including the power prior, commensurate prior, and robust meta-analytic prior provide blanket discounting. Thus, if…

Methodology · Statistics 2023-03-10 Ethan M. Alt , Xiuya Chang , Xun Jiang , Qing Liu , May Mo , H. Amy Xia , Joseph G. Ibrahim

Deep neural networks and huge language models are becoming omnipresent in natural language applications. As they are known for requiring large amounts of training data, there is a growing body of work to improve the performance in…

Computation and Language · Computer Science 2021-04-12 Michael A. Hedderich , Lukas Lange , Heike Adel , Jannik Strötgen , Dietrich Klakow

The automation of scientific discovery has been a long-standing goal within the research community, driven by the potential to accelerate knowledge creation. While significant progress has been made using commercial large language models…

Computation and Language · Computer Science 2025-03-11 Yixuan Weng , Minjun Zhu , Guangsheng Bao , Hongbo Zhang , Jindong Wang , Yue Zhang , Linyi Yang

Sharing and reusing research data can effectively reduce redundant efforts in data collection and curation, especially for small labs and research teams conducting human-centered system research, and enhance the replicability of evaluation…

Information Retrieval · Computer Science 2024-11-26 Tianji Jiang , Wenqi Li , Jiqun Liu

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

Public and nonprofit organizations often hesitate to adopt AI tools because most models are opaque even though standard approaches typically analyze aggregate patterns rather than offering actionable, case-level guidance. This study tests a…

Computers and Society · Computer Science 2025-10-23 Ji Ma , Albert Casella

When users submit queries to Large Language Models (LLMs), their prompts can often contain sensitive data, forcing a difficult choice: Send the query to a powerful proprietary LLM providers to achieving state-of-the-art performance and risk…

Cryptography and Security · Computer Science 2026-04-21 Zheng Hui , Yijiang River Dong , Sanhanat Sivapiromrat , Ehsan Shareghi , Nigel Collier

Data annotation underpins the success of modern AI, but the aggregation of crowd-collected datasets can harm the preservation of diverse perspectives in data. Difficult and ambiguous tasks cannot easily be collapsed into unitary labels.…

Human-Computer Interaction · Computer Science 2025-08-14 Malik Khadar , Daniel Runningen , Julia Tang , Stevie Chancellor , Harmanpreet Kaur

The increasing amount of available data, computing power, and the constant pursuit for higher performance results in the growing complexity of predictive models. Their black-box nature leads to opaqueness debt phenomenon inflicting…

Machine Learning · Computer Science 2021-10-12 Hubert Baniecki , Wojciech Kretowicz , Piotr Piatyszek , Jakub Wisniewski , Przemyslaw Biecek

Deep learning (DL) based diagnostics systems can provide accurate and robust quantitative analysis in digital pathology. These algorithms require large amounts of annotated training data which is impractical in pathology due to the high…

Computer Vision and Pattern Recognition · Computer Science 2024-07-23 Tahsin Reasat , Asif Sushmit , David S. Smith

Peer review is a critical process for ensuring the integrity of published scientific research. Confidence in this process is predicated on the assumption that experts in the relevant domain give careful consideration to the merits of…

Computation and Language · Computer Science 2026-02-09 Sungduk Yu , Man Luo , Avinash Madasu , Vasudev Lal , Phillip Howard

Improving artificial intelligence (AI) literacy has become an important consideration for academia and industry with the widespread adoption of AI technologies. Collaborative learning (CL) approaches have proven effective for information…

Computers and Society · Computer Science 2025-08-22 Ashish Hingle , Aditya Johri

The impressive performance of large language models (LLMs) has attracted considerable attention from the academic and industrial communities. Besides how to construct and train LLMs, how to effectively evaluate and compare the capacity of…

Information Retrieval · Computer Science 2024-06-04 Zhumin Chu , Qingyao Ai , Yiteng Tu , Haitao Li , Yiqun Liu

Iterative data generation and model re-training can effectively align large language models(LLMs) to human preferences. The process of data sampling is crucial, as it significantly influences the success of policy improvement. Repeated…

Computation and Language · Computer Science 2024-10-07 Hai Ye , Hwee Tou Ng

The generate-filter-refine (iterative paradigm) based on large language models (LLMs) has achieved progress in reasoning, programming, and program discovery in AI+Science. However, the effectiveness of search depends on where to search,…

Artificial Intelligence · Computer Science 2025-11-04 Zhuo-Yang Song

Citation recommendation is intended to assist researchers in the process of searching for relevant papers to cite by recommending appropriate citations for a given input text. Existing test collections for this task are noisy and unreliable…

Information Retrieval · Computer Science 2021-08-18 Florian Boudin

The scientific world is becoming more open to the public and fellow researchers. Open access publishing is becoming accepted, even if some publishers are resisting. The next step is the open code and data paradigm, which was briefly…

Signal Processing · Electrical Eng. & Systems 2019-05-03 Emil Björnson

Natural Language Processing (NLP) research is increasingly focusing on the use of Large Language Models (LLMs), with some of the most popular ones being either fully or partially closed-source. The lack of access to model details,…

Computation and Language · Computer Science 2024-02-23 Simone Balloccu , Patrícia Schmidtová , Mateusz Lango , Ondřej Dušek