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There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Artificial intelligence (AI) has been clearly established as a technology with the potential to revolutionize fields from healthcare to finance - if developed and deployed responsibly. This is the topic of responsible AI, which emphasizes…

Artificial Intelligence · Computer Science 2023-12-05 Stephanie Baker , Wei Xiang

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Artificial intelligence (AI) is becoming increasingly more popular and can be found in workplaces and homes around the world. The decisions made by such "black box" systems are often opaque; that is, so complex as to be functionally…

Artificial Intelligence · Computer Science 2022-05-27 Rob Geada , Tommaso Teofili , Rui Vieira , Rebecca Whitworth , Daniele Zonca

Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…

Artificial Intelligence · Computer Science 2022-12-29 Tim Johnson , Nick Obradovich

A core assumption of explainable AI systems is that explanations change what users know, thereby enabling them to act within their complex socio-technical environments. Despite the centrality of action, explanations are often organized and…

Human-Computer Interaction · Computer Science 2023-05-11 Gennie Mansi , Mark Riedl

With artificial intelligence (AI) embedded in many everyday software systems, effectively and reliably developing and maintaining AI systems becomes an essential skill for software developers. However, the complexity inherent to AI poses…

Human-Computer Interaction · Computer Science 2025-04-22 Thomas Weber

Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…

Human-Computer Interaction · Computer Science 2022-05-04 Michaela Benk , Raphael Weibel , Andrea Ferrario

In the last few years, AI continues demonstrating its positive impact on society while sometimes with ethically questionable consequences. Building and maintaining public trust in AI has been identified as the key to successful and…

Artificial Intelligence · Computer Science 2021-05-25 Liming Zhu , Xiwei Xu , Qinghua Lu , Guido Governatori , Jon Whittle

Explainable models in Artificial Intelligence are often employed to ensure transparency and accountability of AI systems. The fidelity of the explanations are dependent upon the algorithms used as well as on the fidelity of the data. Many…

Machine Learning · Computer Science 2019-07-31 Muhammad Aurangzeb Ahmad , Carly Eckert , Ankur Teredesai

As AI models become ever more complex and intertwined in humans' daily lives, greater levels of interactivity of explainable AI (XAI) methods are needed. In this paper, we propose the use of belief change theory as a formal foundation for…

Artificial Intelligence · Computer Science 2024-08-15 Antonio Rago , Maria Vanina Martinez

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…

Human-Computer Interaction · Computer Science 2020-05-28 Irene Celino

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Legislation and public sentiment throughout the world have promoted fairness metrics, explainability, and interpretability as prescriptions for the responsible development of ethical artificial intelligence systems. Despite the importance…

Artificial Intelligence · Computer Science 2022-03-08 Erick Galinkin

With the increasing availability of structured and unstructured data and the swift progress of analytical techniques, Artificial Intelligence (AI) is bringing a revolution to the healthcare industry. With the increasingly indispensable role…

Machine Learning · Computer Science 2020-11-09 Devam Dave , Het Naik , Smiti Singhal , Pankesh Patel

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Explainability has been a challenge in AI for as long as AI has existed. With the recently increased use of AI in society, it has become more important than ever that AI systems would be able to explain the reasoning behind their results…

Artificial Intelligence · Computer Science 2020-09-30 Kary Främling

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga
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