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Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…

Human-Computer Interaction · Computer Science 2025-07-01 Varun Sangwan , Heidi Makitalo

Written reflective practice is a regular exercise pre-service teachers perform during their higher education. Usually, their lecturers are expected to provide individual feedback, which can be a challenging task to perform on a regular…

The emerging paradigm of AI co-scientists focuses on tasks characterized by repeatable verification, where agents explore search spaces in 'guess and check' loops. This paradigm does not extend to problems where repeated evaluation is…

Building embodied autonomous agents capable of participating in social interactions with humans is one of the main challenges in AI. This problem motivated many research directions on embodied language use. Current approaches focus on…

Machine Learning · Computer Science 2021-04-28 Grgur Kovač , Rémy Portelas , Katja Hofmann , Pierre-Yves Oudeyer

The new capabilities of generative artificial intelligence tools Generative AI, such as ChatGPT, allow users to interact with the system in intuitive ways, such as simple conversations, and receive (mostly) good-quality answers. These…

Human-Computer Interaction · Computer Science 2024-10-14 Matin Amoozadeh , Daye Nam , Daniel Prol , Ali Alfageeh , James Prather , Michael Hilton , Sruti Srinivasa Ragavan , Mohammad Amin Alipour

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Software Engineering · Computer Science 2024-10-01 Mohammed Mehedi Hasan , Mahady Hasan , Mamun Bin Ibne Reaz , Jannat Un Nayeem Iqra

This study focuses on the evaluation of the Open Question Answering (Open-QA) task, which can directly estimate the factuality of large language models (LLMs). Current automatic evaluation methods have shown limitations, indicating that…

Computation and Language · Computer Science 2023-10-24 Cunxiang Wang , Sirui Cheng , Qipeng Guo , Yuanhao Yue , Bowen Ding , Zhikun Xu , Yidong Wang , Xiangkun Hu , Zheng Zhang , Yue Zhang

LLM-based agents are increasingly deployed for expert decision support, yet human-AI teams in high-stakes settings do not yet reliably outperform the best individual. We argue this complementarity gap reflects a fundamental mismatch:…

Computation and Language · Computer Science 2026-03-26 Raunak Jain

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

Human-Computer Interaction · Computer Science 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger

Automatic Question Answering (QA) has been successfully applied in various domains such as search engines and chatbots. Biomedical QA (BQA), as an emerging QA task, enables innovative applications to effectively perceive, access and…

Computation and Language · Computer Science 2024-01-17 Qiao Jin , Zheng Yuan , Guangzhi Xiong , Qianlan Yu , Huaiyuan Ying , Chuanqi Tan , Mosha Chen , Songfang Huang , Xiaozhong Liu , Sheng Yu

Understanding the reasons behind the predictions made by deep neural networks is critical for gaining human trust in many important applications, which is reflected in the increasing demand for explainability in AI (XAI) in recent years.…

Human-Computer Interaction · Computer Science 2021-08-31 Xiaotian Lu , Arseny Tolmachev , Tatsuya Yamamoto , Koh Takeuchi , Seiji Okajima , Tomoyoshi Takebayashi , Koji Maruhashi , Hisashi Kashima

This paper presents a new selection-based question answering dataset, SelQA. The dataset consists of questions generated through crowdsourcing and sentence length answers that are drawn from the ten most prevalent topics in the English…

Computation and Language · Computer Science 2016-10-31 Tomasz Jurczyk , Michael Zhai , Jinho D. Choi

The increasing volume of commercially available conversational agents (CAs) on the market has resulted in users being burdened with learning and adopting multiple agents to accomplish their tasks. Though prior work has explored supporting a…

The dependency between an adequate question formulation and correct answer selection is a very intriguing but still underexplored area. In this paper, we show that question rewriting (QR) of the conversational context allows to shed more…

Computation and Language · Computer Science 2022-02-04 Svitlana Vakulenko , Shayne Longpre , Zhucheng Tu , Raviteja Anantha

Conversational assistants are increasingly popular across diverse real-world applications, highlighting the need for advanced multimodal speech modeling. Speech, as a natural mode of communication, encodes rich user-specific characteristics…

Computation and Language · Computer Science 2024-12-23 Maximillian Chen , Ruoxi Sun , Sercan Ö. Arık

Knowledge-based conversational question answering (KBCQA) confronts persistent challenges in resolving coreference, modeling contextual dependencies, and executing complex logical reasoning. Existing approaches often suffer from…

Computation and Language · Computer Science 2026-05-27 Hao Wang , Jialun Zhong , Changcheng Wang , Zhujun Nie , Zheng Li , Shunyu Yao , Yanzeng Li , Xinchi Li

Current question answering (QA) systems primarily consider the single-answer scenario, where each question is assumed to be paired with one correct answer. However, in many real-world QA applications, multiple answer scenarios arise where…

Computation and Language · Computer Science 2022-05-03 Wenxuan Zhou , Qiang Ning , Heba Elfardy , Kevin Small , Muhao Chen

In this paper, we describe the methodology used and the results obtained by us for completing the tasks given under the shared task on Consumer Health Information Search (CHIS) collocated with the Forum for Information Retrieval Evaluation…

Information Retrieval · Computer Science 2016-12-28 Kamal Sarkar , Debanjan Das , Indra Banerjee , Mamta Kumari , Prasenjit Biswas

Privacy policies play a vital role in safeguarding user privacy as legal jurisdictions worldwide emphasize the need for transparent data processing. While the suitability of privacy policies to enhance transparency has been critically…

Computation and Language · Computer Science 2023-11-21 Zahra Kolagar , Anna Katharina Leschanowsky , Birgit Popp