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Conversational question answering (QA) requires the ability to correctly interpret a question in the context of previous conversation turns. We address the conversational QA task by decomposing it into question rewriting and question…

Information Retrieval · Computer Science 2020-10-26 Svitlana Vakulenko , Shayne Longpre , Zhucheng Tu , Raviteja Anantha

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai

In spoken conversational question answering (SCQA), the answer to the corresponding question is generated by retrieving and then analyzing a fixed spoken document, including multi-part conversations. Most SCQA systems have considered only…

Computation and Language · Computer Science 2021-06-25 Nuo Chen , Chenyu You , Yuexian Zou

In this paper, we introduce the VerifAI project, a pioneering open-source scientific question-answering system, designed to provide answers that are not only referenced but also automatically vetted and verifiable. The components of the…

Computation and Language · Computer Science 2024-07-17 Adela Ljajić , Miloš Košprdić , Bojana Bašaragin , Darija Medvecki , Lorenzo Cassano , Nikola Milošević

Research in explainable AI (XAI) aims to provide insights into the decision-making process of opaque AI models. To date, most XAI methods offer one-off and static explanations, which cannot cater to the diverse backgrounds and understanding…

Human-Computer Interaction · Computer Science 2024-08-13 Tong Zhang , X. Jessie Yang , Boyang Li

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…

Computation and Language · Computer Science 2022-04-18 Chien-Sheng Wu , Andrea Madotto , Wenhao Liu , Pascale Fung , Caiming Xiong

Despite a surge collection of XAI methods, users still struggle to obtain required AI explanations. Previous research suggests chatbots as dynamic solutions, but the effective design of conversational XAI agents for practical human needs…

Human-Computer Interaction · Computer Science 2023-10-30 Hua Shen , Chieh-Yang Huang , Tongshuang Wu , Ting-Hao 'Kenneth' Huang

This study examines conversational business analytics, an approach that utilizes AI to address the technical competency gaps that hinder end users from effectively using traditional self-service analytics. By facilitating natural language…

Artificial Intelligence · Computer Science 2025-02-25 Adem Alparslan

Conversational Machine Comprehension (CMC), a research track in conversational AI, expects the machine to understand an open-domain natural language text and thereafter engage in a multi-turn conversation to answer questions related to the…

Computation and Language · Computer Science 2021-02-09 Somil Gupta , Bhanu Pratap Singh Rawat , Hong Yu

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

Information Retrieval · Computer Science 2021-09-14 Mohammad Aliannejadi , Leif Azzopardi , Hamed Zamani , Evangelos Kanoulas , Paul Thomas , Nick Craswel

Traditional assessment methods collapse when students use generative AI to complete work without genuine engagement, creating an illusion of competence where they believe they're learning but aren't. This paper presents the conversational…

Computers and Society · Computer Science 2026-01-16 Lorena A. Barba , Laura Stegner

Conversational question answering aims to provide natural-language answers to users in information-seeking conversations. Existing conversational QA benchmarks compare models with pre-collected human-human conversations, using ground-truth…

Computation and Language · Computer Science 2022-03-23 Huihan Li , Tianyu Gao , Manan Goenka , Danqi Chen

We propose a novel text generation task, namely Curiosity-driven Question Generation. We start from the observation that the Question Generation task has traditionally been considered as the dual problem of Question Answering, hence…

Computation and Language · Computer Science 2019-11-11 Thomas Scialom , Jacopo Staiano

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

Conversational AI is constrained in many real-world settings where only one side of a dialogue can be recorded, such as telemedicine, call centers, and smart glasses. We formalize this as the one-sided conversation problem (1SC): inferring…

Computation and Language · Computer Science 2026-04-20 Victoria Ebert , Rishabh Singh , Tuochao Chen , Noah A. Smith , Shyamnath Gollakota

We present SQuAI (https://squai.scads.ai/), a scalable and trustworthy multi-agent retrieval-augmented generation (RAG) framework for scientific question answering (QA) with large language models (LLMs). SQuAI addresses key limitations of…

Information Retrieval · Computer Science 2025-10-20 Ines Besrour , Jingbo He , Tobias Schreieder , Michael Färber

The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the…

Computation and Language · Computer Science 2020-11-03 Jon Ander Campos , Kyunghyun Cho , Arantxa Otegi , Aitor Soroa , Gorka Azkune , Eneko Agirre

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

Many generative AI systems as well as decision-support systems (DSSs) provide operators with predictions or recommendations. Various studies show, however, that people can mistakenly adopt the erroneous results presented by those systems.…

Human-Computer Interaction · Computer Science 2026-03-31 Simon WS Fischer , Hanna Schraffenberger , Serge Thill , Pim Haselager