Related papers: Conversational Information Seeking
Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…
In an era of AI's growing capabilities and influences, recent advancements are reshaping HCI and CSCW's view of AI. Playful interactions emerged as an important way for users to make sense of the ever-changing AI technologies, yet remained…
Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not…
Automation of tasks can have critical consequences when humans lose agency over decision processes. Deep learning models are particularly susceptible since current black-box approaches lack explainable reasoning. We argue that both the…
An emerging area of research in situated and multimodal interactive conversations (SIMMC) includes interactions in scientific papers. Since scientific papers are primarily composed of text, equations, figures, and tables, SIMMC methods must…
Conversational search systems increasingly provide source citations, yet how citation or source presentation formats influence user engagement remains unclear. We conducted a crowdsourcing user experiment with 394 participants comparing…
One of the open questions in the field of interaction design is "what inputs or interaction techniques should be used with augmented reality devices?" The transition from a touchpad and a keyboard to a multi-touch device was relatively…
The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…
The goal of this talk is to introduce a systematic research agenda which aims to understand the nature of interaction between humans and artificial conversational agents (CA) (henceforth humanmachine interaction, HMI). Specifically, we…
This article presents a re-classification of information seeking (IS) tasks, concepts, and algorithms. The proposed taxonomy provides new dimensions to look into information seeking tasks and methods. The new dimensions include the number…
Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…
The science of Human-Computer Interaction (HCI) is populated by isolated empirical findings, often tied to specific technologies, designs, and tasks. This paper proposes a formalization of user interaction observations (instead of user…
People using consumer software applications typically do not use technical jargon when querying an online database of help topics. Rather, they attempt to communicate their goals with common words and phrases that describe software…
Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…
The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…
Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfaces in HCI. We find that most studies are…
Information-Seeking Dialogue (ISD) agents aim to provide accurate responses to user queries. While proficient in directly addressing user queries, these agents, as well as LLMs in general, predominantly exhibit reactive behavior, lacking…
This paper proposes a Bibliographic system intends to exchange bibliographic information of survey/review articles by relying on Web service technology. It allows researchers and university students to interact with system via single…
The MISE Project (Mediation Information System Engineering) aims at providing collaborating organizations with a Mediation Information System (MIS) in charge of supporting interoperability of a collaborative network. MISE proposes an…
There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…