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GitHub's issue reports provide developers with valuable information that is essential to the evolution of a software development project. Contributors can use these reports to perform software engineering tasks like submitting bugs,…

Software Engineering · Computer Science 2023-03-22 Nafiseh Nikeghbal , Amir Hossein Kargaran , Abbas Heydarnoori , Hinrich Schütze

Issue trackers, such as Jira, have become the prevalent collaborative tools in software engineering for managing issues, such as requirements, development tasks, and software bugs. However, issue trackers inherently focus on the lifecycle…

Agile software development is nowadays a widely adopted practise in both open-source and industrial software projects. Agile teams typically heavily rely on issue management tools to document new issues and keep track of outstanding ones,…

Software Engineering · Computer Science 2022-02-03 Vali Tawosi , Afnan Al-Subaihin , Rebecca Moussa , Federica Sarro

Issue Tracking Systems (ITSs), such as GitHub and Jira, are popular tools that support Software Engineering (SE) organisations through the management of ``issues'', which represent different SE artefacts such as requirements, development…

Software Engineering · Computer Science 2025-07-10 Lloyd Montgomery

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project,…

Software Engineering · Computer Science 2019-02-20 Deeksha Arya , Wenting Wang , Jin L. C. Guo , Jinghui Cheng

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Bug reports provide critical insights into software quality, yet existing datasets often suffer from limited scope, outdated content, or insufficient metadata for machine learning. To address these limitations, we present GitBugs-a…

Software Engineering · Computer Science 2026-04-30 Avinash Patil , Siru Tao , Aryan Jadon

Modern programming languages like Java require runtime systems to support the implementation and deployment of software applications in diverse computing platforms and operating systems. These runtime systems are normally developed in…

Software Engineering · Computer Science 2023-10-25 Salma Begum Tamanna , Gias Uddin , Lan Xia , Longyu Zhang

Software projects use Issue Tracking Systems (ITS) like JIRA to track issues and organize the workflows around them. Issues are often inter-connected via different links such as the default JIRA link types Duplicate, Relate, Block, or…

Software Engineering · Computer Science 2022-04-28 Clara Marie Lüders , Abir Bouraffa , Walid Maalej

In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

Software Engineering · Computer Science 2021-10-05 Joselito Júnior , Gláucya Boechat , Ivan Machado

Managing software projects gets more and more complicated with an increasing project and product size. To cope with this complexity, many organizations use issue tracking systems, where tasks, bugs, and requirements are stored as issues.…

Software Engineering · Computer Science 2019-09-18 Clara Marie Lüders , Mikko Raatikainen , Joaquim Motger , Walid Maalej

Software developers use issue trackers (e.g. Jira) to manage defects, bugs, tasks, change requests, etc. In this paper we explore (a) how architectural knowledge concepts (e.g. architectural component behavior, contextual constraints) are…

Software Engineering · Computer Science 2021-06-22 Mohamed Soliman , Matthias Galster , Paris Avgeriou

The number of open source software projects has been growing exponentially. The major online software repository host, GitHub, has accumulated tens of millions of publicly available Git version-controlled repositories. Although the research…

Software Engineering · Computer Science 2018-03-28 Vadim Markovtsev , Waren Long

Issue Tracking Systems (ITSs) enable software developers and managers to collect and resolve issues collaboratively. While researchers have extensively analysed ITS data to automate or assist specific activities such as issue assignments,…

Software Engineering · Computer Science 2026-01-13 Lloyd Montgomery , Clara Lüders , Christian Rahe , Walid Maalej

IT companies are popular in the present time as technology arises in the entire world. Incidents and Requests for either clients or company internal are hard to manually track as it is a day-to-day transaction. To keep all the logs, IT…

Software Engineering · Computer Science 2023-04-18 Kent Darryl Aglibar , Garret Christopher Alegre , Gerald Del Mundo , Kenny Francis Duro , Nelson Rodelas

Software release development process, that we refer to as "release trajectory", involves development activities that are usually sorted in different categories, such as incorporating new features, improving software, or fixing bugs, and…

Software Engineering · Computer Science 2015-03-18 Hani Abdeen , Houari Sahraoui

Users use Issue Tracking Systems to keep track and manage issue reports in their repositories. An issue is a rich source of software information that contains different reports including a problem, a request for new features, or merely a…

Software Engineering · Computer Science 2022-04-01 Maliheh Izadi

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

Software Engineering · Computer Science 2022-03-22 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

Software Engineering · Computer Science 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

Security issue reports are the primary means of informing development teams of security risks in projects, but little is known about current practices. We aim to understand the characteristics of these reports in open-source projects and…

Cryptography and Security · Computer Science 2021-12-21 Noah Bühlmann , Mohammad Ghafari
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