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Expert finding is an important task in both industry and academia. It is challenging to rank candidates with appropriate expertise for various queries. In addition, different types of objects interact with one another, which naturally forms…

Information Retrieval · Computer Science 2018-03-12 Huan Gui , Qi Zhu , Liyuan Liu , Aston Zhang , Jiawei Han

The objective of automated Question Answering (QA) systems is to provide answers to user queries in a time efficient manner. The answers are usually found in either databases (or knowledge bases) or a collection of documents commonly…

Artificial Intelligence · Computer Science 2021-11-12 Krishanu Das Baksi

Online Community Question Answering (CQA) platforms have become indispensable tools for users seeking expert solutions to their technical queries. The effectiveness of these platforms relies on their ability to identify and direct questions…

Information Retrieval · Computer Science 2024-07-08 Maddalena Amendola , Andrea Passarella , Raffaele Perego

The success of research institutions heavily relies upon identifying the right researchers "for the job": researchers may need to identify appropriate collaborators, often from across disciplines; students may need to identify suitable…

Computation and Language · Computer Science 2021-06-01 Oana Cocarascu , Andrew McLean , Paul French , Francesca Toni

Protecting privileged communications and data from disclosure is paramount for legal teams. Unrestricted legal advice, such as attorney-client communications or litigation strategy. are vital to the legal process and are exempt from…

Information Retrieval · Computer Science 2019-04-04 Peter Gronvall , Nathaniel Huber-Fliflet , Jianping Zhang , Robert Keeling , Robert Neary , Haozhen Zhao

Tables extracted from web documents can be used to directly answer many web search queries. Previous works on question answering (QA) using web tables have focused on factoid queries, i.e., those answerable with a short string like person…

Information Retrieval · Computer Science 2020-01-13 Kaushik Chakrabarti , Zhimin Chen , Siamak Shakeri , Guihong Cao

This paper presents a link analysis approach for identifying privileged documents by constructing a network of human entities derived from email header metadata. Entities are classified as either counsel or non-counsel based on a predefined…

Information Retrieval · Computer Science 2025-12-10 Jianping Zhang , Han Qin , Nathaniel Huber-Fliflet

Large language models (LLMs) are increasingly capable of providing users with advice in a wide range of professional domains, including legal advice. However, relying on LLMs for legal queries raises concerns due to the significant…

Computers and Society · Computer Science 2025-06-13 Inyoung Cheong , King Xia , K. J. Kevin Feng , Quan Ze Chen , Amy X. Zhang

Building automatic technical support system is an important yet challenge task. Conceptually, to answer a user question on a technical forum, a human expert has to first retrieve relevant documents, and then read them carefully to identify…

Computation and Language · Computer Science 2021-05-19 Wenhao Yu , Lingfei Wu , Yu Deng , Qingkai Zeng , Ruchi Mahindru , Sinem Guven , Meng Jiang

Question Answering (QA) is a growing area of research, often used to facilitate the extraction of information from within documents. State-of-the-art QA models are usually pre-trained on domain-general corpora like Wikipedia and thus tend…

Computation and Language · Computer Science 2022-12-01 Matthew Maufe , James Ravenscroft , Rob Procter , Maria Liakata

The problem of personalization in Information Retrieval has been under study for a long time. A well-known issue related to this task is the lack of publicly available datasets that can support a comparative evaluation of personalized…

Information Retrieval · Computer Science 2023-10-06 Pranav Kasela , Gabriella Pasi , Raffaele Perego

The recent explosion of question answering (QA) datasets and models has increased the interest in the generalization of models across multiple domains and formats by either training on multiple datasets or by combining multiple models.…

Computation and Language · Computer Science 2023-02-08 Haritz Puerto , Gözde Gül Şahin , Iryna Gurevych

We introduce an approach for open-domain question answering (QA) that retrieves and reads a passage graph, where vertices are passages of text and edges represent relationships that are derived from an external knowledge base or…

Computation and Language · Computer Science 2020-04-14 Sewon Min , Danqi Chen , Luke Zettlemoyer , Hannaneh Hajishirzi

In today's digital world, seeking answers to health questions on the Internet is a common practice. However, existing question answering (QA) systems often rely on using pre-selected and annotated evidence documents, thus making them…

Computation and Language · Computer Science 2024-04-15 Juraj Vladika , Florian Matthes

Expert finding addresses the task of retrieving and ranking talented people on the subject of user query. It is a practical issue in the Community Question Answering networks. Recruiters looking for knowledgeable people for their job…

Information Retrieval · Computer Science 2020-04-07 Mahdi Dehghan , Hossein A. Rahmani , Ahmad Ali Abin , Viet-Vu Vu

Text-based Question Answering (QA) is a challenging task which aims at finding short concrete answers for users' questions. This line of research has been widely studied with information retrieval techniques and has received increasing…

Information Retrieval · Computer Science 2020-05-28 Zahra Abbasiantaeb , Saeedeh Momtazi

Specialized web tasks in finance, biomedicine, and pharmaceuticals remain challenging due to missing domain priors: queries drift, evidence is noisy, and reasoning is brittle. We present WebExpert, a domain-aware web agent that we implement…

Information Retrieval · Computer Science 2026-04-09 Yuelin Hu , Zhengxue Cheng , Ronghua Wu , Qunshan Gu , Hongwei Hu , Wei Liu , Qiao Liang , Li Song

Frequently Asked Questions (FAQs) refer to the most common inquiries about specific content. They serve as content comprehension aids by simplifying topics and enhancing understanding through succinct presentation of information. In this…

Computation and Language · Computer Science 2024-11-20 Sahil Kale , Gautam Khaire , Jay Patankar

Knowledge acquisition and exchange are generally crucial yet costly for both businesses and individuals, especially when the knowledge concerns various areas. Question Answering Communities offer an opportunity for sharing knowledge at a…

Information Retrieval · Computer Science 2018-08-08 Chaoran Huang , Lina Yao , Xianzhi Wang , Boualem Benatallah , Shuai Zhang , Manqing Dong

We introduce an unsupervised discriminative model for the task of retrieving experts in online document collections. We exclusively employ textual evidence and avoid explicit feature engineering by learning distributed word representations…

Information Retrieval · Computer Science 2017-09-19 Christophe Van Gysel , Maarten de Rijke , Marcel Worring