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Deriving value from a conversational AI system depends on the capacity of a user to translate the prior knowledge into a configuration. In most cases, discovering the set of relevant turn-level speaker intents is often one of the key steps.…

Computation and Language · Computer Science 2024-10-22 Mrinal Rawat , Hithesh Sankararaman , Victor Barres

Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. They also have difficulties in providing high-quality supervised signals…

Computation and Language · Computer Science 2023-04-24 Hanlei Zhang , Hua Xu , Ting-En Lin , Rui Lyu

Identifying new user intents is an essential task in the dialogue system. However, it is hard to get satisfying clustering results since the definition of intents is strongly guided by prior knowledge. Existing methods incorporate prior…

Computation and Language · Computer Science 2019-11-21 Ting-En Lin , Hua Xu , Hanlei Zhang

New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…

Computation and Language · Computer Science 2025-04-08 Yuwei Zhang , Haode Zhang , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

Subspace clustering aims to group data points that lie in a union of low-dimensional subspaces and finds wide application in computer vision, hyperspectral imaging, and recommendation systems. However, most existing methods assume fully…

Computer Vision and Pattern Recognition · Computer Science 2026-02-03 Huanran Li , Daniel Pimentel-Alarcón

In this work, we propose a semi-supervised method for short text clustering, where we represent texts as distributed vectors with neural networks, and use a small amount of labeled data to specify our intention for clustering. We design a…

Computation and Language · Computer Science 2017-07-18 Zhiguo Wang , Haitao Mi , Abraham Ittycheriah

Contrastive learning has been frequently investigated to learn effective representations for text clustering tasks. While existing contrastive learning-based text clustering methods only focus on modeling instance-wise semantic similarity…

Computation and Language · Computer Science 2024-08-27 Qian Yong , Chen Chen , Xiabing Zhou

In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…

Information Retrieval · Computer Science 2021-07-30 Li Dong , Matthew C. Spencer , Amir Biagi

New intent discovery is of great value to natural language processing, allowing for a better understanding of user needs and providing friendly services. However, most existing methods struggle to capture the complicated semantics of…

Computation and Language · Computer Science 2023-12-14 Hanlei Zhang , Hua Xu , Xin Wang , Fei Long , Kai Gao

Semi-supervised learning (SSL) provides a powerful framework for leveraging unlabeled data when labels are limited or expensive to obtain. SSL algorithms based on deep neural networks have recently proven successful on standard benchmark…

Machine Learning · Computer Science 2019-05-28 Jiaxing Wang , Yin Zheng , Xiaoshuang Chen , Junzhou Huang , Jian Cheng

Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…

Computation and Language · Computer Science 2023-03-10 Caiyuan Chu , Ya Li , Yifan Liu , Jia-Chen Gu , Quan Liu , Yongxin Ge , Guoping Hu

Whilst contrastive learning has recently brought notable benefits to deep clustering of unlabelled images by learning sample-specific discriminative visual features, its potential for explicitly inferring class decision boundaries is less…

Computer Vision and Pattern Recognition · Computer Science 2022-11-22 Jiabo Huang , Shaogang Gong

Building the Natural Language Understanding (NLU) modules of task-oriented Spoken Dialogue Systems (SDS) involves a definition of intents and entities, collection of task-relevant data, annotating the data with intents and entities, and…

Computation and Language · Computer Science 2021-05-13 Saurav Sahay , Eda Okur , Nagib Hakim , Lama Nachman

New intent discovery is a crucial capability for task-oriented dialogue systems. Existing methods focus on transferring in-domain (IND) prior knowledge to out-of-domain (OOD) data through pre-training and clustering stages. They either…

Computation and Language · Computer Science 2024-10-29 Yimin Deng , Yuxia Wu , Guoshuai Zhao , Li Zhu , Xueming Qian

Multi-view clustering has attracted much attention thanks to the capacity of multi-source information integration. Although numerous advanced methods have been proposed in past decades, most of them generally overlook the significance of…

Computer Vision and Pattern Recognition · Computer Science 2023-05-08 Rui Chen , Yongqiang Tang , Wensheng Zhang , Wenlong Feng

Novel intent discovery automates the process of grouping similar messages (questions) to identify previously unknown intents. However, current research focuses on publicly available datasets which have only the question field and…

Computation and Language · Computer Science 2023-05-10 Aleksandra Chrabrowa , Tsimur Hadeliya , Dariusz Kajtoch , Robert Mroczkowski , Piotr Rybak

Existing task-oriented chatbots heavily rely on spoken language understanding (SLU) systems to determine a user's utterance's intent and other key information for fulfilling specific tasks. In real-life applications, it is crucial to…

Computation and Language · Computer Science 2022-01-19 Jiashu Pu , Guandan Chen , Yongzhu Chang , Xiaoxi Mao

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

A huge number of multi-participant dialogues happen online every day, which leads to difficulty in understanding the nature of dialogue dynamics for both humans and machines. Dialogue disentanglement aims at separating an entangled dialogue…

Computation and Language · Computer Science 2023-02-17 Jingsheng Gao , Zeyu Li , Suncheng Xiang , Ting Liu , Yuzhuo Fu

To extract robust deep representations from long sequential modeling of speech data, we propose a self-supervised learning approach, namely Contrastive Separative Coding (CSC). Our key finding is to learn such representations by separating…

Audio and Speech Processing · Electrical Eng. & Systems 2021-03-02 Jun Wang , Max W. Y. Lam , Dan Su , Dong Yu
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