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This paper proposes a knowledge-based legal document assembly method that uses a machine-readable representation of knowledge of legal professionals. This knowledgebase has two components - the formal knowledge of legal norms represented as…

Software Engineering · Computer Science 2020-09-15 Marko Marković , Stevan Gostojić

Business Process Reengineering increases enterprise's chance to survive in competition among organizations , but failure rate among reengineering efforts is high, so new methods that decrease failure, are needed, in this paper a business…

Software Engineering · Computer Science 2015-03-27 Pedram Bahramnejad , Sayed Mehran Sharafi , Akbar Nabiollahi

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Procedural knowledge describes how to accomplish tasks and mitigate problems. Such knowledge is commonly held by domain experts, e.g. operators in manufacturing who adjust parameters to achieve quality targets. To the best of our knowledge,…

Artificial Intelligence · Computer Science 2023-08-17 Richard Nordsieck , André Schweizer , Michael Heider , Jörg Hähner

Knowledge management (KM) involves collecting, organizing, storing, and disseminating information to improve decision-making, innovation, and performance. Implementing KM at scale has become essential for organizations to effectively…

In this article are discussed some problems in developing software related to the management of information flows. We presented the basic stages in their development. We bold a methodology for conceptual modeling and design of information…

Software Engineering · Computer Science 2016-06-09 Radoslva Kraleva , Velin Kralev

Extracting key information from documents represents a large portion of business workloads and therefore offers a high potential for efficiency improvements and process automation. With recent advances in Deep Learning, a plethora of Deep…

Information Retrieval · Computer Science 2025-07-21 Alexander Michael Rombach , Peter Fettke

The real-time data collection and automation capabilities offered by the Internet of Things (IoT) are revolutionizing and transforming Business Processes (BPs) into IoT-enhanced BPs, showing high potential for improving sustainability.…

In modern enterprises, Business Processes (BPs) are realized over a mix of workflows, IT systems, Web services and direct collaborations of people. Accordingly, process data (i.e., BP execution data such as logs containing events,…

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…

Artificial Intelligence · Computer Science 2017-10-23 Andrea Marrella

The rapid increase in data volumes in companies has meant that momentous and comprehensive information gathering is barely possible by manual means. Business intelligence solutions can help here. They provide tools with appropriate…

Computers and Society · Computer Science 2019-01-31 Otmane Azeroual , Horst Theel

The topic of this chapter is the role of expert programming knowledge in the understanding activity. In the "schema-based approach", the role of semantic structures is emphasized whereas, in the "control-flow approach", the role of…

Human-Computer Interaction · Computer Science 2016-08-14 Françoise Détienne

The current information age has increasingly required organizations to become data-driven. However, analyzing and managing raw data is still a challenging part of the data mining process. Even though we can find interview studies proposing…

Human-Computer Interaction · Computer Science 2019-08-22 Alessandra Milani , Fernando Paulovich , Isabel Manssour

Business Process Management (BPM) in the cloud is focused on how to provide Business Process as a Service (BPaaS) and also implementing the Elastic Business Process Management (eBPM). These approaches are finding models, techniques and…

Software Engineering · Computer Science 2017-09-26 Ageo Carrillo , Marco Sobrevilla

The rapid development of cutting-edge technologies, the increasing volume of data and also the availability and processability of new types of data sources has led to a paradigm shift in data-based management and decision-making. Since…

Organizational knowledge bases are moving from passive archives to active entities in the flow of people's work. We are seeing machine learning used to enable systems that both collect and surface information as people are working, making…

Human-Computer Interaction · Computer Science 2022-09-09 Ida Larsen-Ledet , Bhaskar Mitra , Siân Lindley

Predictive Business Process Monitoring is becoming an essential aid for organizations, providing online operational support of their processes. This paper tackles the fundamental problem of equipping predictive business process monitoring…

Machine Learning · Computer Science 2020-09-18 Riccardo Galanti , Bernat Coma-Puig , Massimiliano de Leoni , Josep Carmona , Nicolò Navarin

Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

Artificial Intelligence · Computer Science 2020-01-13 Yara Rizk , Abhishek Bhandwalder , Scott Boag , Tathagata Chakraborti , Vatche Isahagian , Yasaman Khazaeni , Falk Pollock , Merve Unuvar

Over the past years, more secondary (Systematic Literature Reviews and Systematic Mappings) and tertiary studies have been conducted. Their conduction is considered a quite large task and labor-intensive since it involves a detailed process…

Software Engineering · Computer Science 2020-04-06 Bianca Minetto Napoleão , Fabio Petrillo , Sylvain Hallé

Monitoring the execution of business processes and activities composing them is an essential capability of Business Process Management (BPM) Suites. Human tasks are a particular type of business activities, and the understanding of their…

Software Engineering · Computer Science 2016-10-20 Kunal Suri , Adrian Mos