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Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…

Computation and Language · Computer Science 2022-08-22 Soham Deshmukh , Charles Lee

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Chat interfaces for intelligent tutoring systems (ITSs) enable interactivity and flexibility. However, when students interact with chat interfaces, they expect dialogue-driven navigation from the system and can express frustration and…

Human-Computer Interaction · Computer Science 2025-02-24 Ella Cutler , Zachary Levonian , S. Thomas Christie

Intent discovery is crucial for both building new conversational agents and improving existing ones. While several approaches have been proposed for intent discovery, most rely on clustering to group similar utterances together. Traditional…

Computation and Language · Computer Science 2024-11-18 Pranav Guruprasad , Negar Mokhberian , Nikhil Varghese , Chandra Khatri , Amol Kelkar

This paper provides preliminary results on exploring the task of performing turn-level data augmentation for dialogue system based on different types of commonsense relationships, and the automatic evaluation of the generated synthetic…

Computation and Language · Computer Science 2025-06-25 Marcos Estecha-Garitagoitia , Chen Zhang , Mario Rodríguez-Cantelar , Luis Fernando D'Haro

Despite the remarkable success of Large Language Models (LLMs) in text understanding and generation, their potential for text clustering tasks remains underexplored. We observed that powerful closed-source LLMs provide good quality…

Learning sentence embeddings from dialogues has drawn increasing attention due to its low annotation cost and high domain adaptability. Conventional approaches employ the siamese-network for this task, which obtains the sentence embeddings…

Computation and Language · Computer Science 2021-09-28 Che Liu , Rui Wang , Jinghua Liu , Jian Sun , Fei Huang , Luo Si

Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…

Computers and Society · Computer Science 2023-11-23 Nick Goodson , Rongfei Lu

With the significant progress of speech technologies, spoken goal-oriented dialogue systems are becoming increasingly popular. One of the main modules of a dialogue system is typically the dialogue policy, which is responsible for…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-18 Daniel Roncel , Federico Costa , Javier Hernando

The integration of pre-trained text-based large language models (LLM) with speech input has enabled instruction-following capabilities for diverse speech tasks. This integration requires the use of a speech encoder, a speech adapter, and an…

Computation and Language · Computer Science 2024-06-14 Suwon Shon , Kwangyoun Kim , Yi-Te Hsu , Prashant Sridhar , Shinji Watanabe , Karen Livescu

Document interpretation and dialog understanding are the two major challenges for conversational machine reading. In this work, we propose Discern, a discourse-aware entailment reasoning network to strengthen the connection and enhance the…

Computation and Language · Computer Science 2020-10-19 Yifan Gao , Chien-Sheng Wu , Jingjing Li , Shafiq Joty , Steven C. H. Hoi , Caiming Xiong , Irwin King , Michael R. Lyu

Many task-oriented dialogue systems use deep reinforcement learning (DRL) to learn policies that respond to the user appropriately and complete the tasks successfully. Training DRL agents with diverse dialogue trajectories prepare them well…

Computation and Language · Computer Science 2021-06-10 Zhiwen Tang , Hrishikesh Kulkarni , Grace Hui Yang

Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…

Computation and Language · Computer Science 2018-12-10 Pratik Jayarao , Aman Srivastava

Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema…

Artificial Intelligence · Computer Science 2021-03-17 Zengfeng Zeng , Dan Ma , Haiqin Yang , Zhen Gou , Jianping Shen

Although Transformers have successfully transitioned from their language modelling origins to image-based applications, their quadratic computational complexity remains a challenge, particularly for dense prediction. In this paper we…

Computer Vision and Pattern Recognition · Computer Science 2022-08-30 Yutong Xie , Jianpeng Zhang , Yong Xia , Anton van den Hengel , Qi Wu

With the maturity and popularity of dialogue systems, detecting user's unknown intent in dialogue systems has become an important task. It is also one of the most challenging tasks since we can hardly get examples, prior knowledge or the…

Computation and Language · Computer Science 2020-03-26 Ting-En Lin , Hua Xu

Dialogue Topic Segmentation (DTS) aims to divide dialogues into coherent segments. DTS plays a crucial role in various NLP downstream tasks, but suffers from chronic problems: data shortage, labeling ambiguity, and incremental complexity of…

Computation and Language · Computer Science 2025-05-28 Seungmin Lee , Yongsang Yoo , Minhwa Jung , Min Song

Image captioning creates informative text from an input image by creating a relationship between the words and the actual content of an image. Recently, deep learning models that utilize transformers have been the most successful in…

Computer Vision and Pattern Recognition · Computer Science 2025-01-28 Israa Al Badarneh , Bassam Hammo , Omar Al-Kadi

Recently, deep clustering, which is able to perform feature learning that favors clustering tasks via deep neural networks, has achieved remarkable performance in image clustering applications. However, the existing deep clustering…

Machine Learning · Computer Science 2018-12-12 Yazhou Ren , Ni Wang , Mingxia Li , Zenglin Xu

New intent discovery is a crucial capability for task-oriented dialogue systems. Existing methods focus on transferring in-domain (IND) prior knowledge to out-of-domain (OOD) data through pre-training and clustering stages. They either…

Computation and Language · Computer Science 2024-10-29 Yimin Deng , Yuxia Wu , Guoshuai Zhao , Li Zhu , Xueming Qian