Related papers: An Empirical Study on the Overlapping Problem of O…
We present the first complete spoken dialogue system driven by a multi-dimensional statistical dialogue manager. This framework has been shown to substantially reduce data needs by leveraging domain-independent dimensions, such as social…
Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…
The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…
Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…
Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…
Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…
A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…
The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…
Open-domain dialogue systems have made promising progress in recent years. While the state-of-the-art dialogue agents are built upon large-scale text-based social media data and large pre-trained models, there is no guarantee these agents…
Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…
This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…
Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…
The use of dialogue systems as a medium for human-machine interaction is an increasingly prevalent paradigm. A growing number of dialogue systems use conversation strategies that are learned from large datasets. There are well documented…
Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…
Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…
A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…
The advent and fast development of neural networks have revolutionized the research on dialogue systems and subsequently have triggered various challenges regarding their automatic evaluation. Automatic evaluation of open-domain dialogue…
Automatic evaluation of open-domain dialogs remains an unsolved problem. Moreover, existing methods do not correlate strongly with human annotations. This paper presents a new automated evaluation method using follow-ups: we measure the…
Dialog state tracking is a key component of many modern dialog systems, most of which are designed with a single, well-defined domain in mind. This paper shows that dialog data drawn from different dialog domains can be used to train a…
Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To…