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This paper addresses the challenge of selecting explanations for XAI (Explainable AI)-based Intelligent Decision Support Systems (IDSSs). IDSSs have shown promise in improving user decisions through XAI-generated explanations along with AI…

Human-Computer Interaction · Computer Science 2024-05-28 Yosuke Fukuchi , Seiji Yamada

While recent advances in AI-based automated decision-making have shown many benefits for businesses and society, they also come at a cost. It has for long been known that a high level of automation of decisions can lead to various…

Human-Computer Interaction · Computer Science 2021-09-29 Max Schemmer , Niklas Kühl , Gerhard Satzger

We introduce Dynamic Information Sub-Selection (DISS), a novel framework of AI assistance designed to enhance the performance of black-box decision-makers by tailoring their information processing on a per-instance basis. Blackbox…

Machine Learning · Computer Science 2024-11-01 Hung-Tien Huang , Maxwell Lennon , Shreyas Bhat Brahmavar , Sean Sylvia , Junier B. Oliva

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Artificial Intelligence · Computer Science 2018-10-16 Rita Borgo , Michael Cashmore , Daniele Magazzeni

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

During the first step of practical reasoning, i.e. deliberation or goals selection, an intelligent agent generates a set of pursuable goals and then selects which of them he commits to achieve. Explainable Artificial Intelligence (XAI)…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Cesar Augusto Tacla , Henrique Jasinski

The desirable properties of explanations in information systems have fueled the demands for transparency in artificial intelligence (AI) outputs. To address these demands, the field of explainable AI (XAI) has put forth methods that can…

Human-Computer Interaction · Computer Science 2025-04-22 Felix Haag

Sustainability development goals (SDGs) are regarded as a universal call to action with the overall objectives of planet protection, ending of poverty, and ensuring peace and prosperity for all people. In order to achieve these objectives,…

An important feature of pervasive, intelligent assistance systems is the ability to dynamically adapt to the current needs of their users. Hence, it is critical for such systems to be able to recognize those goals and needs based on…

Artificial Intelligence · Computer Science 2023-01-16 Nils Wilken , Lea Cohausz , Johannes Schaum , Stefan Lüdtke , Heiner Stuckenschmidt

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

Decision support systems seek to enable informed decision-making. In the recent years, automated planning techniques have been leveraged to empower such systems to better aid the human-in-the-loop. The central idea for such decision support…

Artificial Intelligence · Computer Science 2022-06-07 Karthik Valmeekam , Sarath Sreedharan , Sailik Sengupta , Subbarao Kambhampati

In the current competitive environment, it is crucial for manufacturers to make the best decisions in the shortest time, in order to optimize the efficiency and effectiveness of the manufacturing systems. These decisions reach from the…

Artificial Intelligence · Computer Science 2020-06-16 Fadwa Oukhay , Pascale Zaraté , Taieb Romdhane

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…

Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Ayslan Possebom , Cesar Augusto Tacla

Explainable Artificial Intelligence (XAI) is essential for building advanced machine learning-powered applications, especially in critical domains such as medical diagnostics or autonomous driving. Legal, business, and ethical requirements…

Human-Computer Interaction · Computer Science 2024-10-17 Tobias Labarta , Elizaveta Kulicheva , Ronja Froelian , Christian Geißler , Xenia Melman , Julian von Klitzing

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

The recent advancement in artificial intelligence (AI) technologies facilitates a paradigm shift toward automation. Autonomous systems are fully or partially replacing manually crafted ones. At the core of these systems is automated…

Artificial Intelligence · Computer Science 2026-04-14 Mir Md Sajid Sarwar
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