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In this paper, we address customer review understanding problems by using supervised machine learning approaches, in order to achieve a fully automatic review aspects categorisation and sentiment analysis. In general, such supervised…

Computation and Language · Computer Science 2019-11-05 Yanwei Cui , Xavier Illy

The web is loaded with textual content, and Natural Language Processing is a standout amongst the most vital fields in Machine Learning. But when data is huge simple Machine Learning algorithms are not able to handle it and that is when…

Information Retrieval · Computer Science 2018-07-09 Debadri Dutta

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

Machine Learning · Computer Science 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Ensuring fairness of machine learning systems is a human-in-the-loop process. It relies on developers, users, and the general public to identify fairness problems and make improvements. To facilitate the process we need effective, unbiased,…

Human-Computer Interaction · Computer Science 2019-01-24 Jonathan Dodge , Q. Vera Liao , Yunfeng Zhang , Rachel K. E. Bellamy , Casey Dugan

Natural language is one of the most fundamental features that distinguish people from other living things and enable people to communicate each other. Language is a tool that enables people to express their feelings and thoughts and to…

Computation and Language · Computer Science 2019-05-15 Baris Baburoglu , Adem Tekerek , Mehmet Tekerek

With the rapid development of natural language processing (NLP) technology, large-scale pre-trained language models such as GPT-3 have become a popular research object in NLP field. This paper aims to explore sentiment analysis optimization…

Computation and Language · Computer Science 2024-05-17 Tong Zhan , Chenxi Shi , Yadong Shi , Huixiang Li , Yiyu Lin

Learning a distinct representation for each sense of an ambiguous word could lead to more powerful and fine-grained models of vector-space representations. Yet while `multi-sense' methods have been proposed and tested on artificial…

Computation and Language · Computer Science 2015-11-25 Jiwei Li , Dan Jurafsky

E-commerce web applications are almost ubiquitous in our day to day life, however as useful as they are, most of them have little to no adaptation to user needs, which in turn can cause both lower conversion rates as well as unsatisfied…

Information Retrieval · Computer Science 2019-05-30 Mihai Cristian Pîrvu , Alexandra Anghel

Automatic analysis of customer data for businesses is an area that is of interest to companies. Business to business data is studied rarely in academia due to the sensitive nature of such information. Applying natural language processing…

Computation and Language · Computer Science 2023-05-04 Andrew Hilditch , David Webb , Jozef Baca , Tom Armitage , Matthew Shardlow , Peter Appleby

With the growth of the Internet, buying habits have changed, and customers have become more dependent on the online opinions of other customers to guide their purchases. Identifying fake reviews thus became an important area for Natural…

Computation and Language · Computer Science 2025-04-10 Ming Liu , Massimo Poesio

The rapid growth of digital commerce has led to the accumulation of a massive number of consumer reviews on online platforms. Shopee, as one of the largest e-commerce platforms in Southeast Asia, receives millions of product reviews every…

Computation and Language · Computer Science 2026-01-15 Zahri Aksa Dautd , Aviv Yuniar Rahman

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

Increasing popularity of Twitter in politics is subject to commercial and academic interest. To fully exploit the merits of this platform, reaching the target audience with desired political leanings is critical. This paper extends the…

Social and Information Networks · Computer Science 2018-09-18 Kutlu Emre Yilmaz , Osman Abul

We share a French-English parallel corpus of Foursquare restaurant reviews (https://europe.naverlabs.com/research/natural-language-processing/machine-translation-of-restaurant-reviews), and define a new task to encourage research on Neural…

Computation and Language · Computer Science 2019-11-01 Alexandre Bérard , Ioan Calapodescu , Marc Dymetman , Claude Roux , Jean-Luc Meunier , Vassilina Nikoulina

Food Computing is currently a fast-growing field of research. Natural language processing (NLP) is also increasingly essential in this field, especially for recognising food entities. However, there are still only a few well-defined tasks…

Computation and Language · Computer Science 2022-04-19 Ania Wróblewska , Agnieszka Kaliska , Maciej Pawłowski , Dawid Wiśniewski , Witold Sosnowski , Agnieszka Ławrynowicz

Recently, there has been a growing interest in the use of deep learning techniques for tasks in natural language processing (NLP), with sentiment analysis being one of the most challenging areas, particularly in the Persian language. The…

Computation and Language · Computer Science 2024-03-19 Mohammad Heydari , Mohsen Khazeni , Mohammad Ali Soltanshahi

Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…

Machine Learning · Computer Science 2024-08-02 Lavrentia Aravani , Emmanuel Pintelas , Christos Pierrakeas , Panagiotis Pintelas

In this thesis, we developed a comprehensive framework for sentiment analysis that takes its many aspects into account mainly for Turkish. We have also proposed several approaches specific to sentiment analysis in English only. We have…

Computation and Language · Computer Science 2025-12-02 Cem Rifki Aydin

Today, machine learning is applied in almost any field. In machine learning, where there are numerous methods, classification is one of the most basic and crucial ones. Various problems can be solved by classification. The feature selection…

Machine Learning · Computer Science 2022-07-01 Ahmet Tuğrul Bayrak

Our research explores the use of natural language processing (NLP) methods to automatically classify entities for the purpose of knowledge graph population and integration with food system ontologies. We have created NLP models that can…