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Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…
Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…
Many cybersecurity breaches occur due to users not following good cybersecurity practices, chief among them being regulations for applying software patches to operating systems, updating applications, and maintaining strong passwords. We…
Human values such as integrity, privacy, curiosity, security, and honesty are guiding principles for what people consider important in life. Such human values may be violated by mobile software applications (apps), and the negative effects…
Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…
This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…
The age of technology has created a huge market for smartphones and Apps usage and a new generation has been created based on knowledge sharing. Now knowledge has been made easily accessible by Apps but; are users even aware of the…
In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…
Human values are an important aspect of life and should be supported in ubiquitous technologies such as mobile applications (apps). There has been a lot of focus on fixing certain kinds of violation of human values, especially privacy,…
When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in…
Desktop browser extensions have long allowed users to improve their experience online and tackle widespread harms on websites. So far, no equivalent solution exists for mobile apps, despite the fact that individuals now spend significantly…
Millions of mobile apps have been available through various app markets. Although most app markets have enforced a number of automated or even manual mechanisms to vet each app before it is released to the market, thousands of low-quality…
As mobile applications become increasingly integral to our daily lives, concerns about ethics have grown drastically. Users share their experiences, report bugs, and request new features in application reviews, often highlighting safety,…
Web of Things (WoT) technology facilitates the standardized integration of IoT devices ubiquitously deployed in daily environments, promoting diverse WoT applications to automatically sense and regulate the environment. In WoT environment,…
As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…
As technology and technology companies have grown in power, ubiquity, and societal influence, some companies -- and notably some mobile apps -- have come to be perceived as privacy threats. Prior work has considered how various factors…
Since the onset of the COVID-19's global spread we have been following the debate around contact tracing apps -- the tech-enabled response to the pandemic. As corporations, academics, governments, and civil society discuss the right way to…
Android applications are executed on smartphones equipped with a variety of resources that must be properly accessed and controlled, otherwise the correctness of the executions and the stability of the entire environment might be negatively…
Today's mobile devices sense, collect, and store huge amounts of personal information, which users share with family and friends through a wide range of applications. Once users give applications access to their data, they must implicitly…
Factors such as app stores or platform choices heavily affect functional and non-functional mobile app requirements. We surveyed 45 companies and interviewed ten experts to explore how factors that impact mobile app requirements are…