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A set of steps for implementing a chatbot, to support decision-making activities in the software incident management process is proposed and discussed in this article. Each step is presented independently of the platform used for the…

Software Engineering · Computer Science 2022-01-21 Nagib Sabbag Filho , Rogerio Rossi

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

Spoken language understanding (SLU) systems, such as goal-oriented chatbots or personal assistants, rely on an initial natural language understanding (NLU) module to determine the intent and to extract the relevant information from the user…

Computation and Language · Computer Science 2018-07-10 Mladen Dimovski , Claudiu Musat , Vladimir Ilievski , Andreea Hossmann , Michael Baeriswyl

We introduce Plantbot, a hybrid lifeform that connects a living plant with a mobile robot through a network of large language model (LLM) modules. Each module - responsible for sensing, vision, dialogue, or action - operates asynchronously…

Robotics · Computer Science 2025-09-09 Atsushi Masumori , Norihiro Maruyama , Itsuki Doi , johnsmith , Hiroki Sato , Takashi Ikegami

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae

For the next step in human to machine interaction, Artificial Intelligence (AI) should interact predominantly using natural language because, if it worked, it would be the fastest way to communicate. Facebook's toy tasks (bAbI) provide a…

Computation and Language · Computer Science 2017-09-22 John S. Ball

Artificial intelligence (AI), particularly in the form of large language models (LLMs) or chatbots, has become increasingly integrated into our daily lives. In the past five years, several LLMs have been introduced, including ChatGPT by…

Human-Computer Interaction · Computer Science 2026-05-06 Mouhacine Benosman

This paper investigates the use of artificial intelligence chatbots for patient-specific question answering (QA) from clinical notes using several large language model (LLM) based systems: ChatGPT (versions 3.5 and 4), Google Bard, and…

Computation and Language · Computer Science 2023-06-06 Alaleh Hamidi , Kirk Roberts

Today is the era of intelligence in machines. With the advances in Artificial Intelligence, machines have started to impersonate different human traits, a chatbot is the next big thing in the domain of conversational services. A chatbot is…

Artificial Intelligence · Computer Science 2020-11-05 Khouloud Hwerbi

The insurance industry is undergoing a paradigm shift through the adoption of artificial intelligence (AI) technologies, particularly in the realm of intelligent conversational agents. Chatbots have evolved into sophisticated AI-driven…

Computation and Language · Computer Science 2026-01-27 Adam Bradley , John Hastings , Khandaker Mamun Ahmed

The conversational capabilities of Large Language Models (LLMs) suggest that they may be able to perform as automated talk therapists. It is crucial to know if these systems would be effective and adhere to known standards. We present a…

Mental health concerns are rising globally, prompting increased reliance on technology to address the demand-supply gap in mental health services. In particular, mental health chatbots are emerging as a promising solution, but these remain…

Human-Computer Interaction · Computer Science 2026-01-23 Shreya Haran , Samiha Thatikonda , Dong Whi Yoo , Koustuv Saha

The objective of this work is to train a chatbot capable of solving evolving problems through conversing with a user about a problem the chatbot cannot directly observe. The system consists of a virtual problem (in this case a simple game),…

Artificial Intelligence · Computer Science 2024-01-12 Michael Free , Andrew Langworthy , Mary Dimitropoulaki , Simon Thompson

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Personalization of exercise routines is a crucial factor in helping people achieve their fitness goals. Despite this, many contemporary solutions fail to offer real-time, adaptive feedback tailored to an individual's physiological states.…

Human-Computer Interaction · Computer Science 2026-04-02 Shivangi Agarwal , Zoya Ghoshal , Bharat Jain , Siddharth Siddharth

Electronic health records (EHRs) house crucial patient data in clinical notes. As these notes grow in volume and complexity, manual extraction becomes challenging. This work introduces a natural language interface using large language…

Information Retrieval · Computer Science 2024-07-03 Ran Elgedawy , Ioana Danciu , Maria Mahbub , Sudarshan Srinivasan

This paper explores the application of large language models (LLMs) in nursing and elderly care, focusing on AI-driven patient monitoring and interaction. We introduce a novel Chinese nursing dataset and implement incremental pre-training…

Computation and Language · Computer Science 2024-12-16 Qiao Sun , Jiexin Xie , Nanyang Ye , Qinying Gu , Shijie Guo

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

Computation and Language · Computer Science 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

This thesis investigates whether large language models (LLMs) can be guided to simulate a consistent personality through prompt engineering. The study explores this concept within the context of a chatbot designed for Speech-Language…

Human-Computer Interaction · Computer Science 2025-10-09 Tailon D. Jackson , Byunggu Yu

We provide an overview of the emergence of large language models for scientific computing applications. We highlight use cases that involve natural language processing of scientific documents and specialized languages designed to describe…

Computation and Language · Computer Science 2024-06-12 Christopher Culver , Peter Hicks , Mihailo Milenkovic , Sanjif Shanmugavelu , Tobias Becker
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