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Sentiment analysis of reviews is a popular task in natural language processing. In this work, the goal is to predict the score of food reviews on a scale of 1 to 5 with two recurrent neural networks that are carefully tuned. As for…
Micro-blogs and cyber-space social networks are the main communication mediums to receive and share news nowadays. As a side effect, however, the networks can disseminate fake news that harms individuals and the society. Several methods…
Food reviews and recommendations have always been important for online food service websites. However, reviewing and recommending food is not simple as it is likely to be overwhelmed by disparate contexts and meanings. In this paper, we use…
Web spam refers to some techniques, which try to manipulate search engine ranking algorithms in order to raise web page position in search engine results. In the best case, spammers encourage viewers to visit their sites, and provide…
Review fraud is a pervasive problem in online commerce, in which fraudulent sellers write or purchase fake reviews to manipulate perception of their products and services. Fake reviews are often detected based on several signs, including 1)…
Characterizing the reputation of an evaluator is particularly significant for consumer to obtain useful information from online rating systems. Furthermore, to overcome the difficulties with spam attacks on the rating system and to get the…
Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…
With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…
Fake review identification is an important topic and has gained the interest of experts all around the world. Identifying fake reviews is challenging for researchers, and there are several primary challenges to fake review detection. We…
Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…
The e-commerce has started a new trend in natural language processing through sentiment analysis of user-generated reviews. Different consumers have different concerns about various aspects of a specific product or service. Aspect category…
The popularity of online shopping is steadily increasing. At the same time, fake product reviewsare published widely and have the potential to affect consumer purchasing behavior. In response,previous work has developed automated methods…
Malicious crowdsourcing forums are gaining traction as sources of spreading misinformation online, but are limited by the costs of hiring and managing human workers. In this paper, we identify a new class of attacks that leverage deep…
Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…
User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…
Fake news, rumor, incorrect information, and misinformation detection are nowadays crucial issues as these might have serious consequences for our social fabrics. The rate of such information is increasing rapidly due to the availability of…
Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…
In the current digital commerce landscape, user-generated reviews play a critical role in shaping consumer behavior, product reputation, and platform credibility. However, the proliferation of fake or misleading reviews often generated by…
Product reviews and ratings on e-commerce websites provide customers with detailed insights about various aspects of the product such as quality, usefulness, etc. Since they influence customers' buying decisions, product reviews have become…
Recommender systems play a crucial role in helping users to find their interested information in various web services such as Amazon, YouTube, and Google News. Various recommender systems, ranging from neighborhood-based,…