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Deceptive reviews mislead consumers, harm businesses, and undermine trust in online marketplaces. Machine learning classifiers can learn from large amounts of data to distinguish deceptive reviews from genuine ones. However, the…

Computation and Language · Computer Science 2026-05-14 Jiaming Qu , Mengtian Guo , Yue Wang

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

Fake job postings have become prevalent in the online job market, posing significant challenges to job seekers and employers. Despite the growing need to address this problem, there is limited research that leverages deep learning…

Machine Learning · Computer Science 2023-04-06 Aravind Sasidharan Pillai

Online reviews provide viewpoints on the strengths and shortcomings of products/services, influencing potential customers' purchasing decisions. However, the proliferation of non-credible reviews -- either fake (promoting/ demoting an…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Sourav Dutta , Gerhard Weikum

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

Social and Information Networks · Computer Science 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

Nowadays, deep learning has been widely used. In natural language learning, the analysis of complex semantics has been achieved because of its high degree of flexibility. The deceptive opinions detection is an important application area in…

Computation and Language · Computer Science 2018-03-20 Siyuan Zhao , Zhiwei Xu , Limin Liu , Mengjie Guo

Online reviews are a vital source of information when purchasing a service or a product. Opinion spammers manipulate these reviews, deliberately altering the overall perception of the service. Though there exists a corpus of online reviews,…

Artificial Intelligence · Computer Science 2020-12-25 Athirai A. Irissappane , Hanfei Yu , Yankun Shen , Anubha Agrawal , Gray Stanton

With the prevalence of the Internet, online reviews have become a valuable information resource for people. However, the authenticity of online reviews remains a concern, and deceptive reviews have become one of the most urgent network…

Multimedia · Computer Science 2021-04-14 Yuan Gao , Maoguo Gong , Yu Xie , A. K. Qin

Phishing attacks threaten online users, often leading to data breaches, financial losses, and identity theft. Traditional phishing detection systems struggle with high false positive rates and are usually limited by the types of attacks…

Cryptography and Security · Computer Science 2025-05-01 Sneha Baskota

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…

Social and Information Networks · Computer Science 2019-07-30 Sarthika Dhawan , Siva Charan Reddy Gangireddy , Shiv Kumar , Tanmoy Chakraborty

Online consumer reviews reflect the testimonials of real people, unlike advertisements. As such, they have critical impact on potential consumers, and indirectly on businesses. According to a Harvard study (Luca 2011), +1 rise in…

Social and Information Networks · Computer Science 2016-03-08 Junting Ye , Santhosh Kumar , Leman Akoglu

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Recent years have seen an explosion in social media usage, allowing people to connect with others. Since the appearance of platforms such as Facebook and Twitter, such platforms influence how we speak, think, and behave. This problem…

Computation and Language · Computer Science 2022-06-29 Taminul Islam , MD Alamin Hosen , Akhi Mony , MD Touhid Hasan , Israt Jahan , Arindom Kundu

Online reviews play a crucial role in helping consumers evaluate and compare products and services. However, review hosting sites are often targeted by opinion spamming. In recent years, many such sites have put a great deal of effort in…

Social and Information Networks · Computer Science 2016-11-22 Huayi Li , Geli Fei , Shuai Wang , Bing Liu , Weixiang Shao , Arjun Mukherjee , Jidong Shao

Opinion spam has become a widespread problem in social media, where hired spammers write deceptive reviews to promote or demote products to mislead the consumers for profit or fame. Existing works mainly focus on manually designing discrete…

Computation and Language · Computer Science 2019-09-11 Chunyuan Yuan , Wei Zhou , Qianwen Ma , Shangwen Lv , Jizhong Han , Songlin Hu

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

Information Retrieval · Computer Science 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

Automatically generated fake restaurant reviews are a threat to online review systems. Recent research has shown that users have difficulties in detecting machine-generated fake reviews hiding among real restaurant reviews. The method used…

Cryptography and Security · Computer Science 2018-06-29 Mika Juuti , Bo Sun , Tatsuya Mori , N. Asokan

The rise of large language models (LLMs) has enabled the generation of highly persuasive spam reviews that closely mimic human writing. These reviews pose significant challenges for existing detection systems and threaten the credibility of…

Computation and Language · Computer Science 2026-04-21 Xin Liu , Rongwu Xu , Xinyi Jia , Jason Liao , Jiao Sun , Ling Huang , Wei Xu