Related papers: Towards Personalized Answer Generation in E-Commer…
Voice assistants have become ubiquitous in smart devices allowing users to instantly access information via voice questions. While extensive research has been conducted in question answering for voice search, little attention has been paid…
E-commerce customers frequently seek detailed product information for purchase decisions, commonly contacting sellers directly with extended queries. This manual response requirement imposes additional costs and disrupts buyer's shopping…
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we focus on the task of product-aware answer generation, which learns to generate an accurate and complete answer from…
LLMs often fail to meet the specialized needs of distinct user groups due to their one-size-fits-all training paradigm \cite{lucy-etal-2024-one} and there is limited research on what personalization aspects each group expect. To address…
Quality product descriptions are critical for providing competitive customer experience in an e-commerce platform. An accurate and attractive description not only helps customers make an informed decision but also improves the likelihood of…
Personalized text-to-image generation lets users fine-tune diffusion models into repositories of concept-specific checkpoints, but serving these repositories efficiently is difficult for two reasons: natural-language requests are often…
A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…
Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…
Question answering (QA) has become an important application in the advanced development of large language models. General pre-trained large language models for question-answering are not trained to properly understand the knowledge or…
In this paper, we focus on the personalized response generation for conversational systems. Based on the sequence to sequence learning, especially the encoder-decoder framework, we propose a two-phase approach, namely initialization then…
Conversational question answering (CQA) facilitates an incremental and interactive understanding of a given context, but building a CQA system is difficult for many domains due to the problem of data scarcity. In this paper, we introduce a…
Long-form question answering (LFQA) poses a challenge as it involves generating detailed answers in the form of paragraphs, which go beyond simple yes/no responses or short factual answers. While existing QA models excel in questions with…
Preference learning from human feedback has the ability to align generative models with the needs of end-users. Human feedback is costly and time-consuming to obtain, which creates demand for data-efficient query selection methods. This…
Personalization in Question Answering (QA) requires answers that are both accurate and aligned with users' background, preferences, and historical context. Existing state-of-the-art methods primarily rely on retrieval-augmented generation…
Online learning has experienced rapid growth due to its flexibility and accessibility. Personalization, adapted to the needs of individual learners, is crucial for enhancing the learning experience, particularly in online settings. A key…
Long-form question answering (LFQA) enables answering a wide range of questions, but its flexibility poses enormous challenges for evaluation. We perform the first targeted study of the evaluation of long-form answers, covering both human…
While LLMs have demonstrated remarkable potential in Question Answering (QA), evaluating personalization remains a critical bottleneck. Existing paradigms predominantly rely on lexical-level similarity or manual heuristics, often lacking…
Personality quiz is a powerful tool that enables costumer segmentation by actively asking them questions, and marketers are using it as an effective method of generating leads and increasing e-commerce sales. In this paper, we study the…
This paper addresses the problem of determining the best answer in Community-based Question Answering (CQA) websites by focussing on the content. In particular, we present a system, ACQUA [http://acqua.kmi.open.ac.uk], that can be installed…
Understanding protein structure and function is crucial in biology. However, current computational methods are often task-specific and resource-intensive. To address this, we propose zero-shot Protein Question Answering (PQA), a task…