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Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have…

Computation and Language · Computer Science 2023-03-02 Yuka Okuda , Katsuhito Sudoh , Seitaro Shinagawa , Satoshi Nakamura

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

Information Retrieval · Computer Science 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to…

Information Retrieval · Computer Science 2021-05-21 Yang Deng , Yaliang Li , Fei Sun , Bolin Ding , Wai Lam

Conversational Recommender Systems (CRS) illuminate user preferences via multi-round interactive dialogues, ultimately navigating towards precise and satisfactory recommendations. However, contemporary CRS are limited to inquiring binary or…

Information Retrieval · Computer Science 2024-04-04 Wei Fan , Weijia Zhang , Weiqi Wang , Yangqiu Song , Hao Liu

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

Information Retrieval · Computer Science 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

Human-Computer Interaction · Computer Science 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

Information Retrieval · Computer Science 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned…

Information Retrieval · Computer Science 2023-11-01 Zhendong Chu , Nan Wang , Hongning Wang

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

Conversational recommender systems (CRS) aim to recommend suitable items to users through natural language conversations. For developing effective CRSs, a major technical issue is how to accurately infer user preference from very limited…

Computation and Language · Computer Science 2023-05-31 Yuanhang Zhou , Kun Zhou , Wayne Xin Zhao , Cheng Wang , Peng Jiang , He Hu

Conversational recommendation systems (CRS) aim to interactively acquire user preferences and accordingly recommend items to users. Accurately learning the dynamic user preferences is of crucial importance for CRS. Previous works learn the…

Information Retrieval · Computer Science 2023-07-27 Sen Zhao , Wei Wei , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen , Dangyang Chen , Feida Zhu
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