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Emotion recognition in conversations (ERC), the task of recognizing the emotion of each utterance in a conversation, is crucial for building empathetic machines. Existing studies focus mainly on capturing context- and speaker-sensitive…

Artificial Intelligence · Computer Science 2023-11-01 Hui Ma , Jian Wang , Hongfei Lin , Bo Zhang , Yijia Zhang , Bo Xu

In Emotion Recognition in Conversations (ERC), model decisions should align with nuanced human perception and ideally provide insights on the classification process. Standard encoder pre-trained language models (PLMs) are the…

Computation and Language · Computer Science 2026-05-05 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

We study the learning of a matching model for dialogue response selection. Motivated by the recent finding that models trained with random negative samples are not ideal in real-world scenarios, we propose a hierarchical curriculum learning…

Computation and Language · Computer Science 2021-09-01 Yixuan Su , Deng Cai , Qingyu Zhou , Zibo Lin , Simon Baker , Yunbo Cao , Shuming Shi , Nigel Collier , Yan Wang

Emotional Support Conversation (ESC) systems are pivotal in providing empathetic interactions, aiding users through negative emotional states by understanding and addressing their unique experiences. In this paper, we tackle two key…

Computation and Language · Computer Science 2024-04-04 Zhe Xu , Daoyuan Chen , Jiayi Kuang , Zihao Yi , Yaliang Li , Ying Shen

We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict…

Computation and Language · Computer Science 2024-01-04 Samuel J. Paech

Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not…

Computation and Language · Computer Science 2023-12-20 Rui Liu , Yifan Hu , Yi Ren , Xiang Yin , Haizhou Li

For the task of conversation emotion recognition, recent works focus on speaker relationship modeling but ignore the role of utterance's emotional tendency.In this paper, we propose a new expression paradigm of sentence-level emotion…

Computation and Language · Computer Science 2021-12-23 Zaijing Li , Fengxiao Tang , Tieyu Sun , Yusen Zhu , Ming Zhao

In real-world dialog systems, the ability to understand the user's emotions and interact anthropomorphically is of great significance. Emotion Recognition in Conversation (ERC) is one of the key ways to accomplish this goal and has…

Computation and Language · Computer Science 2023-11-23 Jiang Li , Xiaoping Wang , Zhigang Zeng

This research presents a hybrid emotion recognition system integrating advanced Deep Learning, Natural Language Processing (NLP), and Large Language Models (LLMs) to analyze audio and textual data for enhancing customer interactions in…

Computation and Language · Computer Science 2025-03-31 Sahan Hewage Wewelwala , T. G. D. K. Sumanathilaka

Speech emotion recognition (SER) classifies human emotions in speech with a computer model. Recently, performance in SER has steadily increased as deep learning techniques have adapted. However, unlike many domains that use speech data,…

Sound · Computer Science 2024-09-09 Byunggun Kim , Younghun Kwon

Multimodal emotion recognition in conversation (MERC), the task of identifying the emotion label for each utterance in a conversation, is vital for developing empathetic machines. Current MLLM-based MERC studies focus mainly on capturing…

Computation and Language · Computer Science 2025-04-01 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Yulin Wu , Bingquan Liu

Emotion recognition is a fundamental component of next-generation human-computer interaction (HCI), enabling machines to perceive, understand, and respond to users' affective states. However, existing systems often rely on single-modality…

Computer Vision and Pattern Recognition · Computer Science 2026-01-22 Ziwen Zhong , Zhitao Shu , Yue Zhao

Facial Expression Recognition is a vital research topic in most fields ranging from artificial intelligence and gaming to Human-Computer Interaction (HCI) and Psychology. This paper proposes a hybrid model for Facial Expression recognition,…

Computer Vision and Pattern Recognition · Computer Science 2022-08-02 Ozioma Collins Oguine , Kanyifeechukwu Jane Oguine , Hashim Ibrahim Bisallah , Daniel Ofuani

In this paper, we present our solutions for emotion recognition in the sub-challenges of Multimodal Emotion Recognition Challenge (MER2024). To mitigate the modal competition issue between audio and text, we adopt an early fusion strategy…

Multimedia · Computer Science 2024-10-01 Mengying Ge , Mingyang Li , Dongkai Tang , Pengbo Li , Kuo Liu , Shuhao Deng , Songbai Pu , Long Liu , Yang Song , Tao Zhang

Emotion recognition in multi-speaker conversations faces significant challenges due to speaker ambiguity and severe class imbalance. We propose a novel framework that addresses these issues through three key innovations: (1) a speaker…

Sound · Computer Science 2025-11-19 Xiao Li , Kotaro Funakoshi , Manabu Okumura

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

Multimodal Emotion Recognition in Conversation (ERC) plays an influential role in the field of human-computer interaction and conversational robotics since it can motivate machines to provide empathetic services. Multimodal data modeling is…

Multimedia · Computer Science 2023-11-23 Jiang Li , Xiaoping Wang , Guoqing Lv , Zhigang Zeng

Emotion recognition is a key attribute for artificial intelligence systems that need to naturally interact with humans. However, the task definition is still an open problem due to the inherent ambiguity of emotions. In this paper, a novel…

Computation and Language · Computer Science 2024-04-02 Wen Wu , Chao Zhang , Xixin Wu , Philip C. Woodland

Identifying emotion from speech is a non-trivial task pertaining to the ambiguous definition of emotion itself. In this work, we adopt a feature-engineering based approach to tackle the task of speech emotion recognition. Formalizing our…

Machine Learning · Computer Science 2019-04-15 Gaurav Sahu

Human emotion recognition plays a crucial role in facilitating seamless interactions between humans and computers. In this paper, we present our innovative methodology for tackling the Valence-Arousal (VA) Estimation Challenge, the…

Computer Vision and Pattern Recognition · Computer Science 2025-03-14 Weiwei Zhou , Chenkun Ling , Zefeng Cai
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