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In order for an e-commerce platform to maximize its revenue, it must recommend customers items they are most likely to purchase. However, the company often has business constraints on these items, such as the number of each item in stock.…
Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a…
The rapid advancement of Large Language Models (LLMs) has opened new opportunities in recommender systems by enabling zero-shot recommendation without conventional training. Despite their potential, most existing works rely solely on users'…
The vast amounts of on-line text now available have led to renewed interest in information extraction (IE) systems that analyze unrestricted text, producing a structured representation of selected information from the text. This paper…
Recommendation system is a fundamental functionality of online platforms. With the development of computing power of mobile phones, some researchers have deployed recommendation algorithms on users' mobile devices to address the problems of…
Large scale eCommerce platforms such as eBay carry a wide variety of inventory and provide several buying choices to online shoppers. It is critical for eCommerce search engines to showcase in the top results the variety and selection of…
Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…
We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…
Open Information Extraction (Open IE) systems aim to obtain relation tuples with highly scalable extraction in portable across domain by identifying a variety of relation phrases and their arguments in arbitrary sentences. The first…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…
Reviews are integral to e-commerce services and products. They contain a wealth of information about the opinions and experiences of users, which can help better understand consumer decisions and improve user experience with products and…
In an online shopping platform, a detailed classification of the products facilitates user navigation. It also helps online retailers keep track of the price fluctuations in a certain industry or special discounts on a specific product…
The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…
The main purpose of this article was to create a model and simulate the profitability conditions of an interactive presentation system (IPS) with the recommender system (RS) used in the kiosk. 90 million simulations have been run in Python…
Category recommendation for users on an e-Commerce platform is an important task as it dictates the flow of traffic through the website. It is therefore important to surface precise and diverse category recommendations to aid the users'…
We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…
The item cold-start problem is crucial for online recommender systems, as the success of the cold-start phase determines whether items can transition into popular ones. Prompt learning, a powerful technique used in natural language…
With the considerable development of customer-to-customer (C2C) e-commerce in the recent years, there is a big demand for an effective recommendation system that suggests suitable websites for users to sell their items with some specified…
We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…
In this paper, we argue that database systems be augmented with an automated data exploration service that methodically steers users through the data in a meaningful way. Such an automated system is crucial for deriving insights from…