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The rise of large language models has opened new avenues for users seeking legal advice. However, users often lack professional legal knowledge, which can lead to questions that omit critical information. This deficiency makes it…

Computation and Language · Computer Science 2025-02-13 Rujing Yao , Yiquan Wu , Tong Zhang , Xuhui Zhang , Yuting Huang , Yang Wu , Jiayin Yang , Changlong Sun , Fang Wang , Xiaozhong Liu

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…

Information Retrieval · Computer Science 2024-07-02 Jingheng Ye , Yong Jiang , Xiaobin Wang , Yinghui Li , Yangning Li , Hai-Tao Zheng , Pengjun Xie , Fei Huang

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

Explainable Artificial Intelligence (XAI) is an emerging area of research in the field of Artificial Intelligence (AI). XAI can explain how AI obtained a particular solution (e.g., classification or object detection) and can also answer…

Machine Learning · Computer Science 2021-07-16 Prashant Gohel , Priyanka Singh , Manoranjan Mohanty

Recent legislation proposals have significantly increased the demand for eXplainable Artificial Intelligence (XAI) in many businesses, especially in so-called `high-risk' domains, such as recruitment. Within recruitment, AI has become…

Human-Computer Interaction · Computer Science 2023-09-12 Roan Schellingerhout , Francesco Barile , Nava Tintarev

Explanations of model behavior are commonly evaluated via proxy properties weakly tied to the purposes explanations serve in practice. We contribute a decision theoretic framework that treats explanations as information signals valued by…

Artificial Intelligence · Computer Science 2026-02-24 Ziyang Guo , Berk Ustun , Jessica Hullman

Procedural Content Generation via Machine Learning (PCGML) refers to a group of methods for creating game content (e.g. platformer levels, game maps, etc.) using machine learning models. PCGML approaches rely on black box models, which can…

Artificial Intelligence · Computer Science 2020-10-06 Faraz Khadivpour , Matthew Guzdial

As generative AI increasingly mediates learning and decision-making, users often act effectively while struggling to interpret how system outcomes are produced. While Explainable Artificial Intelligence (XAI) research has primarily…

Human-Computer Interaction · Computer Science 2026-04-01 Shuai Guo

Recent work on interpretability in machine learning and AI has focused on the building of simplified models that approximate the true criteria used to make decisions. These models are a useful pedagogical device for teaching trained…

Artificial Intelligence · Computer Science 2018-11-06 Brent Mittelstadt , Chris Russell , Sandra Wachter

As AI becomes an integral part of our lives, the development of explainable AI, embodied in the decision-making process of an AI or robotic agent, becomes imperative. For a robotic teammate, the ability to generate explanations to justify…

Artificial Intelligence · Computer Science 2020-09-01 Mehrdad Zakershahrak , Ze Gong , Nikhillesh Sadassivam , Yu Zhang

With the growing capabilities of intelligent systems, the integration of robots in our everyday life is increasing. However, when interacting in such complex human environments, the occasional failure of robotic systems is inevitable. The…

Artificial Intelligence · Computer Science 2021-08-05 Devleena Das , Siddhartha Banerjee , Sonia Chernova

We present an interactive modeling tool, VERA, that scaffolds the acquisition of domain knowledge involved in conceptual modeling and agent-based simulations. We describe the knowledge engineering process of contextualizing large-scale…

Human-Computer Interaction · Computer Science 2022-09-07 Sungeun An , Spencer Rugaber , Jennifer Hammock , Ashok K. Goel

Interaction between humans and AI systems raises the question of how people understand AI systems. This has been addressed with explainable AI, the interpretability arising from users' domain expertise, or collaborating with AI in a stable…

Human-Computer Interaction · Computer Science 2025-03-11 Cécile Boulard , Sruthi Viswanathan , Wanda Fey , Thierry Jacquin

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Explainable AI (XAI) aims to make AI systems more transparent, yet many practices emphasise mathematical rigour over practical user needs. We propose an alternative to this model-centric approach by following a design thinking process for…

Human-Computer Interaction · Computer Science 2025-11-03 Elisa Nguyen , Johannes Bertram , Evgenii Kortukov , Jean Y. Song , Seong Joon Oh

The machine reading comprehension (MRC) of user manuals has huge potential in customer service. However, current methods have trouble answering complex questions. Therefore, we introduce the Knowing-how & Knowing-that task that requires the…

Computation and Language · Computer Science 2023-08-10 Hongru Liang , Jia Liu , Weihong Du , Dingnan Jin , Wenqiang Lei , Zujie Wen , Jiancheng Lv

Artificial Intelligence (AI) is being increasingly used to develop systems that produce intelligent solutions. However, there is a major concern that whether the systems built will be trusted by humans. In order to establish trust in AI…

Artificial Intelligence · Computer Science 2020-05-13 Quratul-ain Mahesar , Simon Parsons

The underlying hypothesis of knowledge-based explainable artificial intelligence is the data required for data-centric artificial intelligence agents (e.g., neural networks) are less diverse in contents than the data required to explain the…

Artificial Intelligence · Computer Science 2021-08-25 Rosina Weber , Manil Shrestha , Adam J Johs

Within Multi Agent Systems, communication by means of Agent Communication Languages (ACLs) has a key role to play in the co-operation, co-ordination and knowledge-sharing between agents. Despite this, complex reasoning about agent…

Multiagent Systems · Computer Science 2015-08-12 David Lillis , Rem W. Collier`