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The recent success of machine learning systems on various QA datasets could be interpreted as a significant improvement in models' language understanding abilities. However, using various perturbations, multiple recent works have shown that…

Computation and Language · Computer Science 2020-11-24 Krunal Shah , Nitish Gupta , Dan Roth

Question answering over knowledge bases (KBQA) has become a popular approach to help users extract information from knowledge bases. Although several systems exist, choosing one suitable for a particular application scenario is difficult.…

Computation and Language · Computer Science 2022-11-16 Khiem Vinh Tran , Hao Phu Phan , Khang Nguyen Duc Quach , Ngan Luu-Thuy Nguyen , Jun Jo , Thanh Tam Nguyen

Neural knowledge-grounded generative models for dialogue often produce content that is factually inconsistent with the knowledge they rely on, making them unreliable and limiting their applicability. Inspired by recent work on evaluating…

Computation and Language · Computer Science 2021-09-10 Or Honovich , Leshem Choshen , Roee Aharoni , Ella Neeman , Idan Szpektor , Omri Abend

This work aims to build a dialogue agent that can weave new factual content into conversations as naturally as humans. We draw insights from linguistic principles of conversational analysis and annotate human-human conversations from the…

Computation and Language · Computer Science 2021-04-19 Ashwin Paranjape , Christopher D. Manning

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…

Computation and Language · Computer Science 2021-03-02 Peixiang Zhong , Yong Liu , Hao Wang , Chunyan Miao

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Question answering (Q/A) can be formulated as a generative task (Mitra, 2017) where the task is to generate an answer given the question and the passage (knowledge, if available). Recent advances in QA task is focused a lot on language…

Computation and Language · Computer Science 2023-06-05 Jyothir S , Zuhaib Akhtar

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and…

Computation and Language · Computer Science 2020-06-29 Jan Deriu , Alvaro Rodrigo , Arantxa Otegi , Guillermo Echegoyen , Sophie Rosset , Eneko Agirre , Mark Cieliebak

Question Answering (QA) is the task of automatically answering questions posed by humans in natural languages. There are different settings to answer a question, such as abstractive, extractive, boolean, and multiple-choice QA. As a popular…

Computation and Language · Computer Science 2023-04-07 Zhichao Duan , Xiuxing Li , Zhengyan Zhang , Zhenyu Li , Ning Liu , Jianyong Wang

Question answering (QA) in English has been widely explored, but multilingual datasets are relatively new, with several methods attempting to bridge the gap between high- and low-resourced languages using data augmentation through…

Computation and Language · Computer Science 2021-06-01 Arnab Debnath , Navid Rajabi , Fardina Fathmiul Alam , Antonios Anastasopoulos

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Question Answering (QA) is one of the most important natural language processing (NLP) tasks. It aims using NLP technologies to generate a corresponding answer to a given question based on the massive unstructured corpus. With the…

Computation and Language · Computer Science 2022-07-01 Zhen Wang

Machine Learning (ML) models are increasingly used to make critical decisions in real-world applications, yet they have become more complex, making them harder to understand. To this end, researchers have proposed several techniques to…

Machine Learning · Computer Science 2023-03-07 Dylan Slack , Satyapriya Krishna , Himabindu Lakkaraju , Sameer Singh

Conversational question generation (CQG) serves as a vital task for machines to assist humans, such as interactive reading comprehension, through conversations. Compared to traditional single-turn question generation (SQG), CQG is more…

Computation and Language · Computer Science 2022-10-12 Xuan Long Do , Bowei Zou , Liangming Pan , Nancy F. Chen , Shafiq Joty , Ai Ti Aw

We are designing an automated technique to find and recommend experts for helping in Requirements Engineering tasks, which can be done by ranking the available people by level of expertise. For evaluating the correctness of the rankings…

Software Engineering · Computer Science 2016-03-15 Matthieu Vergne

Matching question-answer relations between two turns in conversations is not only the first step in analyzing dialogue structures, but also valuable for training dialogue systems. This paper presents a QA matching model considering both…

Computation and Language · Computer Science 2020-11-18 Qi Jia , Mengxue Zhang , Shengyao Zhang , Kenny Q. Zhu

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi