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Related papers: Ditch the Gold Standard: Re-evaluating Conversatio…

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Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…

Computation and Language · Computer Science 2021-07-19 Jing Xu , Arthur Szlam , Jason Weston

Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…

Information Retrieval · Computer Science 2021-12-13 Aleksandr Gashkov , Aleksandr Perevalov , Maria Eltsova , Andreas Both

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-24 Shengpeng Ji , Tianle Liang , Yangzhuo Li , Jialong Zuo , Minghui Fang , Jinzheng He , Yifu Chen , Zhengqing Liu , Ziyue Jiang , Xize Cheng , Siqi Zheng , Jin Xu , Junyang Lin , Zhou Zhao

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

Computation and Language · Computer Science 2020-06-12 Sarah E. Finch , Jinho D. Choi

Large Language Models (LLMs) evaluation is a patchy and inconsistent landscape, and it is becoming clear that the quality of automatic evaluation metrics is not keeping up with the pace of development of generative models. We aim to improve…

Computation and Language · Computer Science 2023-10-24 Andrea Sottana , Bin Liang , Kai Zou , Zheng Yuan

High-fidelity, AI-based simulated classroom systems enable teachers to rehearse effective teaching strategies. However, dialogue-oriented open-ended conversations such as teaching a student about scale factors can be difficult to model.…

Human-Computer Interaction · Computer Science 2021-12-07 Debajyoti Datta , Maria Phillips , James P Bywater , Jennifer Chiu , Ginger S. Watson , Laura E. Barnes , Donald E Brown

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these…

Artificial Intelligence · Computer Science 2020-06-26 Jan Deriu , Mark Cieliebak

Designing machine intelligence to converse with a human user necessarily requires an understanding of how humans participate in conversation, and thus conversation modeling is an important task in natural language processing. New…

Computation and Language · Computer Science 2023-05-16 Sean Paulsen

Conversational agents powered by large language models (LLMs) are rapidly becoming integral to our daily interactions, generating unprecedented amounts of conversational data. Such datasets offer a powerful lens into societal interests,…

Computation and Language · Computer Science 2025-09-23 Wentao Zhang , Woojeong Kim , Yuntian Deng

The ability to understand a user's underlying needs is critical for conversational systems, especially with limited input from users in a conversation. Thus, in such a domain, Asking Clarification Questions (ACQs) to reveal users' true…

Information Retrieval · Computer Science 2023-05-26 Hossein A. Rahmani , Xi Wang , Yue Feng , Qiang Zhang , Emine Yilmaz , Aldo Lipani

In this paper we discuss approaches to evaluating and validating the ethical claims of a Conversational AI system. We outline considerations around both a top-down regulatory approach and bottom-up processes. We describe the ethical basis…

Computers and Society · Computer Science 2020-06-19 Elayne Ruane , Vivek Nallur

We observe that current conversational language models often waver in their judgments when faced with follow-up questions, even if the original judgment was correct. This wavering presents a significant challenge for generating reliable…

Computation and Language · Computer Science 2024-06-12 Qiming Xie , Zengzhi Wang , Yi Feng , Rui Xia

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…

Computation and Language · Computer Science 2018-11-19 Marjan Ghazvininejad , Chris Brockett , Ming-Wei Chang , Bill Dolan , Jianfeng Gao , Wen-tau Yih , Michel Galley

In contrast with goal-oriented dialogue, social dialogue has no clear measure of task success. Consequently, evaluation of these systems is notoriously hard. In this paper, we review current evaluation methods, focusing on automatic…

Computation and Language · Computer Science 2017-09-14 Amanda Cercas Curry , Helen Hastie , Verena Rieser

Visual Question Answering (VQA) is a challenging task that requires cross-modal understanding and reasoning of visual image and natural language question. To inspect the association of VQA models to human cognition, we designed a survey to…

Computer Vision and Pattern Recognition · Computer Science 2023-10-05 Liben Chen , Long Chen , Tian Ellison-Chen , Zhuoyuan Xu

Question Answering (QA) is a task in natural language processing that has seen considerable growth after the advent of transformers. There has been a surge in QA datasets that have been proposed to challenge natural language processing…

Computation and Language · Computer Science 2021-10-08 Kate Pearce , Tiffany Zhan , Aneesh Komanduri , Justin Zhan

Human knowledge is collectively encoded in the roughly 6500 languages spoken around the world, but it is not distributed equally across languages. Hence, for information-seeking question answering (QA) systems to adequately serve speakers…

Computation and Language · Computer Science 2021-09-27 Fahim Faisal , Antonios Anastasopoulos

The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…

Computation and Language · Computer Science 2022-02-03 Hariom A. Pandya , Brijesh S. Bhatt

Datasets that boosted state-of-the-art solutions for Question Answering (QA) systems prove that it is possible to ask questions in natural language manner. However, users are still used to query-like systems where they type in keywords to…

Computation and Language · Computer Science 2022-11-28 Dominika Basaj , Barbara Rychalska , Przemyslaw Biecek , Anna Wroblewska

Though generative dialogue modeling is widely seen as a language modeling task, the task demands an agent to have a complex natural language understanding of its input text to carry a meaningful interaction with an user. The automatic…

Computation and Language · Computer Science 2020-08-25 Prasanna Parthasarathi , Joelle Pineau , Sarath Chandar
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