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Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Quotations are crucial for successful explanations and persuasions in interpersonal communications. However, finding what to quote in a conversation is challenging for both humans and machines. This work studies automatic quotation…

Computation and Language · Computer Science 2021-06-21 Lingzhi Wang , Jing Li , Xingshan Zeng , Haisong Zhang , Kam-Fai Wong

Knowledge graphs can represent information about the real-world using entities and their relations in a structured and semantically rich manner and they enable a variety of downstream applications such as question-answering, recommendation…

Computation and Language · Computer Science 2023-05-16 Hanieh Khorashadizadeh , Nandana Mihindukulasooriya , Sanju Tiwari , Jinghua Groppe , Sven Groppe

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

Computation and Language · Computer Science 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

This study investigated effective strategies for developing a custom GPT to code classroom dialogue. While classroom dialogue is widely recognised as a crucial element of education, its analysis remains challenging due to the need for a…

Artificial Intelligence · Computer Science 2026-04-03 Luwei Bai , Dongkeun Han , Sara Hennessy

While neural conversation models have shown great potentials towards generating informative and engaging responses via introducing external knowledge, learning such a model often requires knowledge-grounded dialogues that are difficult to…

Computation and Language · Computer Science 2021-05-17 Linxiao Li , Can Xu , Wei Wu , Yufan Zhao , Xueliang Zhao , Chongyang Tao

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Building conversational agents that can have natural and knowledge-grounded interactions with humans requires understanding user utterances. Entity Linking (EL) is an effective and widely used method for understanding natural language text…

Computation and Language · Computer Science 2023-09-29 Hideaki Joko , Faegheh Hasibi

Generative commonsense reasoning which aims to empower machines to generate sentences with the capacity of reasoning over a set of concepts is a critical bottleneck for text generation. Even the state-of-the-art pre-trained language…

Computation and Language · Computer Science 2021-01-22 Ye Liu , Yao Wan , Lifang He , Hao Peng , Philip S. Yu

Large-scale pretrained language models have achieved outstanding performance on natural language understanding tasks. However, it is still under investigating how to apply them to dialogue generation tasks, especially those with responses…

Computation and Language · Computer Science 2020-10-16 Yu Cao , Wei Bi , Meng Fang , Dacheng Tao

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Background Based Conversations (BBCs) have been developed to make dialogue systems generate more informative and natural responses by leveraging background knowledge. Existing methods for BBCs can be grouped into two categories:…

Computation and Language · Computer Science 2019-06-18 Yangjun Zhang , Pengjie Ren , Maarten de Rijke

Humans often refer to personal narratives, life experiences, and events to make a conversation more engaging and rich. While persona-grounded dialog models are able to generate responses that follow a given persona, they often miss out on…

Computation and Language · Computer Science 2021-06-17 Bodhisattwa Prasad Majumder , Taylor Berg-Kirkpatrick , Julian McAuley , Harsh Jhamtani

Training conversational question-answering (QA) systems requires a substantial amount of in-domain data, which is often scarce in practice. A common solution to this challenge is to generate synthetic data. Traditional methods typically…

Machine Learning · Computer Science 2025-04-22 Kun Qian , Maximillian Chen , Siyan Li , Arpit Sharma , Zhou Yu

Prior studies addressing target-oriented conversational tasks lack a crucial notion that has been intensively studied in the context of goal-oriented artificial intelligence agents, namely, planning. In this study, we propose the task of…

Computation and Language · Computer Science 2022-09-21 Yosuke Kishinami , Reina Akama , Shiki Sato , Ryoko Tokuhisa , Jun Suzuki , Kentaro Inui

The increasing applications of AI systems require personalized explanations for their behaviors to various stakeholders since the stakeholders may have various knowledge and backgrounds. In general, a conversation between explainers and…

Multiagent Systems · Computer Science 2025-12-09 Jieting Luo , Thomas Studer , Mehdi Dastani