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Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…

Computation and Language · Computer Science 2020-10-07 Oluwatobi O. Olabiyi , Prarthana Bhattarai , C. Bayan Bruss , Zachary Kulis

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

Recent divide-and-conquer reasoning approaches, particularly those based on Chain-of-Thought (CoT), have substantially improved the Text-to-SQL capabilities of Large Language Models (LLMs). However, when applied to complex enterprise…

Computation and Language · Computer Science 2025-11-27 Zhifeng Hao , Qibin Song , Ruichu Cai , Boyan Xu

Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former prepare a collection of response templates in advance and fill…

Computation and Language · Computer Science 2020-08-11 Phillip Lippe , Pengjie Ren , Hinda Haned , Bart Voorn , Maarten de Rijke

Recently, Text-to-SQL for multi-turn dialogue has attracted great interest. Here, the user input of the current turn is parsed into the corresponding SQL query of the appropriate database, given all previous dialogue history. Current…

Computation and Language · Computer Science 2021-06-10 Zhi Chen , Lu Chen , Hanqi Li , Ruisheng Cao , Da Ma , Mengyue Wu , Kai Yu

We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for…

The reasoning capability of large language models (LLMs), defined as their ability to analyze, infer, and make decisions based on input information, is essential for building intelligent task-oriented dialogue systems. However, existing…

Computation and Language · Computer Science 2026-03-02 Yu Zhu , Kai Yang

A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…

Computation and Language · Computer Science 2020-10-02 Shikib Mehri , Mihail Eric , Dilek Hakkani-Tur

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…

Computation and Language · Computer Science 2022-09-27 Tomáš Nekvinda , Ondřej Dušek

Conversational search aims to satisfy users' complex information needs via multiple-turn interactions. The key challenge lies in revealing real users' search intent from the context-dependent queries. Previous studies achieve conversational…

Information Retrieval · Computer Science 2025-11-13 Fengran Mo , Jinghan Zhang , Yuchen Hui , Jia Ao Sun , Zhichao Xu , Zhan Su , Jian-Yun Nie

Speech Large Language Models (Speech LLMs) have emerged as a crucial paradigm in recent years, extending the capabilities of traditional LLMs to speech tasks such as automatic speech recognition (ASR) and spoken dialogue modeling. However,…

Computation and Language · Computer Science 2025-07-08 Phurich Saengthong , Boonnithi Jiaramaneepinit , Sheng Li , Manabu Okumura , Takahiro Shinozaki

Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…

Computation and Language · Computer Science 2022-03-08 Nan Su , Yuchi Zhang , Chao Liu , Bingzhu Du , Yongliang Wang

Neural generative models have achieved promising performance on dialog generation tasks if given a huge data set. However, the lack of high-quality dialog data and the expensive data annotation process greatly limit their application in…

Computation and Language · Computer Science 2020-05-05 Silin Gao , Yichi Zhang , Zhijian Ou , Zhou Yu

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

Recently, reinforcement learning (RL) has been applied to task-oriented dialogue systems by using latent actions to solve shortcomings of supervised learning (SL). In this paper, we propose a multi-domain task-oriented dialogue system,…

Computation and Language · Computer Science 2021-07-08 Hyunmin Jeon , Gary Geunbae Lee

We present PolyResponse, a conversational search engine that supports task-oriented dialogue. It is a retrieval-based approach that bypasses the complex multi-component design of traditional task-oriented dialogue systems and the use of…

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

Computation and Language · Computer Science 2022-07-05 Eleftherios Kapelonis , Efthymios Georgiou , Alexandros Potamianos

Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…

Computation and Language · Computer Science 2024-07-24 Adib Mosharrof , M. H. Maqbool , A. B. Siddique