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Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

This paper proposes a framework to address the issue of data scarcity in Document-Grounded Dialogue Systems(DGDS). Our model leverages high-resource languages to enhance the capability of dialogue generation in low-resource languages.…

Computation and Language · Computer Science 2023-09-21 Qi Gou , Zehua Xia , Wenzhe Du

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that…

Computation and Language · Computer Science 2024-03-26 Biswesh Mohapatra , Seemab Hassan , Laurent Romary , Justine Cassell

Many conversation datasets have been constructed in the recent years using crowdsourcing. However, the data collection process can be time consuming and presents many challenges to ensure data quality. Since language generation has improved…

Computation and Language · Computer Science 2021-06-08 Chulaka Gunasekara , Guy Feigenblat , Benjamin Sznajder , Sachindra Joshi , David Konopnicki

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Recent advances in large-scale pre-training such as GPT-3 allow seemingly high quality text to be generated from a given prompt. However, such generation systems often suffer from problems of hallucinated facts, and are not inherently…

Computation and Language · Computer Science 2022-02-25 Yizhe Zhang , Siqi Sun , Xiang Gao , Yuwei Fang , Chris Brockett , Michel Galley , Jianfeng Gao , Bill Dolan

Online support groups for smoking cessation are economical and accessible, yet they often face challenges with low user engagement and stigma. The use of an automatic conversational agent would improve engagement by ensuring that all user…

Computation and Language · Computer Science 2025-12-22 Salar Hashemitaheri , Ian Harris

Language Models (LMs) continue to advance, improving response quality and coherence. Given Internet-scale training datasets, LMs have likely encountered much of what users may ask them to generate in some form during their training. A…

Artificial Intelligence · Computer Science 2026-01-27 Michael Majurski , Cynthia Matuszek

Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

People speak at different levels of specificity in different situations. Depending on their knowledge, interlocutors, mood, etc.} A conversational agent should have this ability and know when to be specific and when to be general. We…

Computation and Language · Computer Science 2017-02-23 Jiwei Li , Will Monroe , Dan Jurafsky

This paper summarizes our contributions to the document-grounded dialog tasks at the 9th and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations the task consists of three subtasks: first detect whether the…

Computation and Language · Computer Science 2023-04-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this…

Computation and Language · Computer Science 2022-07-26 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Dilek Hakkani-Tur

Automating data generation with Large Language Models (LLMs) has become increasingly popular. In this work, we investigate the feasibility and effectiveness of LLM-based data generation in the challenging setting of source-grounded…

Computation and Language · Computer Science 2024-10-16 Lotem Golany , Filippo Galgani , Maya Mamo , Nimrod Parasol , Omer Vandsburger , Nadav Bar , Ido Dagan

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2020-11-05 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

We consider grounding open domain dialogues with images. Existing work assumes that both an image and a textual context are available, but image-grounded dialogues by nature are more difficult to obtain than textual dialogues. Thus, we…

Computation and Language · Computer Science 2021-06-02 Ze Yang , Wei Wu , Huang Hu , Can Xu , Wei Wang , Zhoujun Li

Document Grounded Conversations is a task to generate dialogue responses when chatting about the content of a given document. Obviously, document knowledge plays a critical role in Document Grounded Conversations, while existing dialogue…

Computation and Language · Computer Science 2019-08-02 Zekang Li , Cheng Niu , Fandong Meng , Yang Feng , Qian Li , Jie Zhou

Automatic data augmentation (AutoAugment) (Cubuk et al., 2019) searches for optimal perturbation policies via a controller trained using performance rewards of a sampled policy on the target task, hence reducing data-level model bias. While…

Computation and Language · Computer Science 2019-10-01 Tong Niu , Mohit Bansal