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Since the release of ChatGPT, the field of Natural Language Processing has experienced rapid advancements, particularly in Large Language Models (LLMs) and their multimodal counterparts, Large Multimodal Models (LMMs). Despite their…

Computation and Language · Computer Science 2024-08-27 Florian Schneider , Sunayana Sitaram

Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and…

Computation and Language · Computer Science 2020-04-10 Leyang Cui , Yu Wu , Shujie Liu , Yue Zhang , Ming Zhou

We propose Machines Talking To Machines (M2M), a framework combining automation and crowdsourcing to rapidly bootstrap end-to-end dialogue agents for goal-oriented dialogues in arbitrary domains. M2M scales to new tasks with just a task…

Artificial Intelligence · Computer Science 2018-01-16 Pararth Shah , Dilek Hakkani-Tür , Gokhan Tür , Abhinav Rastogi , Ankur Bapna , Neha Nayak , Larry Heck

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

Knowledge-based authentication is crucial for task-oriented spoken dialogue systems that offer personalised and privacy-focused services. Such systems should be able to enrol (E), verify (V), and identify (I) new and recurring users based…

Computation and Language · Computer Science 2022-04-29 Georgios P. Spithourakis , Ivan Vulić , Michał Lis , Iñigo Casanueva , Paweł Budzianowski

In pursuit of more inclusive Vision-Language Models (VLMs), this study introduces a Large Multilingual Multimodal Model called PALO. PALO offers visual reasoning capabilities in 10 major languages, including English, Chinese, Hindi,…

Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…

Computation and Language · Computer Science 2020-10-07 Oluwatobi O. Olabiyi , Prarthana Bhattarai , C. Bayan Bruss , Zachary Kulis

Natural language processing (NLP) has a significant impact on society via technologies such as machine translation and search engines. Despite its success, NLP technology is only widely available for high-resource languages such as English…

Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…

Computation and Language · Computer Science 2022-04-14 Ehsan Hosseini-Asl , Bryan McCann , Chien-Sheng Wu , Semih Yavuz , Richard Socher

Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Deema Alnuhait , Derek Chen , Zhou Yu

India's linguistic diversity presents both opportunities and challenges for fintech platforms. While the country has 31 major languages and over 100 minor ones, only 10\% of the population understands English, creating barriers to financial…

Computation and Language · Computer Science 2025-12-02 Bharatdeep Hazarika , Arya Suneesh , Prasanna Devadiga , Pawan Kumar Rajpoot , Anshuman B Suresh , Ahmed Ifthaquar Hussain

Conversational artificial intelligence has the potential to assist users in preliminary medical consultations, particularly in settings where access to healthcare professionals is limited. However, many existing medical dialogue systems…

Computation and Language · Computer Science 2026-03-26 Shubham Kumar Nigam , Suparnojit Sarkar , Piyush Patel

Large language models (LLMs) are increasingly being adopted in educational settings. These applications expand beyond English, though current LLMs remain primarily English-centric. In this work, we ascertain if their use in education…

Computation and Language · Computer Science 2025-08-06 Vansh Gupta , Sankalan Pal Chowdhury , Vilém Zouhar , Donya Rooein , Mrinmaya Sachan

Tip-of-the-Tongue (ToT) retrieval benchmarks have largely focused on English, limiting their applicability to multilingual information access. In this work, we construct multilingual ToT test collections for Chinese, Japanese, Korean, and…

Information Retrieval · Computer Science 2026-04-24 Xuhong He , To Eun Kim , Maik Fröbe , Jaime Arguello , Bhaskar Mitra , Fernando Diaz

Rapid developments of large language models have revolutionized many NLP tasks for English data. Unfortunately, the models and their evaluations for low-resource languages are being overlooked, especially for languages in South Asia.…

Computation and Language · Computer Science 2025-09-16 Sampoorna Poria , Xiaolei Huang

In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

Computation and Language · Computer Science 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier

The MultiWOZ dataset (Budzianowski et al.,2018) is frequently used for benchmarking context-to-response abilities of task-oriented dialogue systems. In this work, we identify inconsistencies in data preprocessing and reporting of three…

Computation and Language · Computer Science 2021-06-11 Tomáš Nekvinda , Ondřej Dušek

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić

The development of multi-modal large language models (LLMs) leads to intelligent approaches capable of speech interactions. As one of the most widely spoken languages globally, Mandarin is supported by most models to enhance their…

Computation and Language · Computer Science 2025-11-18 Heyang Liu , Ziyang Cheng , Yuhao Wang , Hongcheng Liu , Yiqi Li , Ronghua Wu , Qunshan Gu , Yanfeng Wang , Yu Wang