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In this paper, we study the few-shot multi-label classification for user intent detection. For multi-label intent detection, state-of-the-art work estimates label-instance relevance scores and uses a threshold to select multiple associated…

Computation and Language · Computer Science 2020-10-13 Yutai Hou , Yongkui Lai , Yushan Wu , Wanxiang Che , Ting Liu

Few-shot Multi-label Intent Detection (MID) is crucial for dialogue systems, aiming to detect multiple intents of utterances in low-resource dialogue domains. Previous studies focus on a two-stage pipeline. They first learn representations…

Computation and Language · Computer Science 2025-10-10 Shiman Zhao , Shangyuan Li , Wei Chen , Tengjiao Wang , Jiahui Yao , Jiabin Zheng , Kam Fai Wong

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

Computation and Language · Computer Science 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

In this work, we focus on a more challenging few-shot intent detection scenario where many intents are fine-grained and semantically similar. We present a simple yet effective few-shot intent detection schema via contrastive pre-training…

Computation and Language · Computer Science 2021-09-15 Jianguo Zhang , Trung Bui , Seunghyun Yoon , Xiang Chen , Zhiwei Liu , Congying Xia , Quan Hung Tran , Walter Chang , Philip Yu

Intent detection is one of the core components of goal-oriented dialog systems, and detecting out-of-scope (OOS) intents is also a practically important skill. Few-shot learning is attracting much attention to mitigate data scarcity, but…

Computation and Language · Computer Science 2020-10-27 Jian-Guo Zhang , Kazuma Hashimoto , Wenhao Liu , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Yuwei Zhang , Li-Ming Zhan , Jiaxin Chen , Guangyuan Shi , Albert Y. S. Lam , Xiao-Ming Wu

Few-shot learning arises in important practical scenarios, such as when a natural language understanding system needs to learn new semantic labels for an emerging, resource-scarce domain. In this paper, we explore retrieval-based methods…

Computation and Language · Computer Science 2021-04-14 Dian Yu , Luheng He , Yuan Zhang , Xinya Du , Panupong Pasupat , Qi Li

Transformer-based language models have achieved remarkable success in few-shot in-context learning and drawn a lot of research interest. However, these models' performance greatly depends on the choice of the example prompts and also has…

Computation and Language · Computer Science 2023-06-21 Genta Indra Winata , Liang-Kang Huang , Soumya Vadlamannati , Yash Chandarana

We consider the task of few-shot intent detection, which involves training a deep learning model to classify utterances based on their underlying intents using only a small amount of labeled data. The current approach to address this…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Haowen Liang , Liming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

Spoken intent detection has become a popular approach to interface with various smart devices with ease. However, such systems are limited to the preset list of intents-terms or commands, which restricts the quick customization of personal…

Computation and Language · Computer Science 2021-06-30 Ashish Mittal , Samarth Bharadwaj , Shreya Khare , Saneem Chemmengath , Karthik Sankaranarayanan , Brian Kingsbury

In intent detection tasks, leveraging meaningful semantic information from intent labels can be particularly beneficial for few-shot scenarios. However, existing few-shot intent detection methods either ignore the intent labels, (e.g.…

Computation and Language · Computer Science 2023-09-11 Jiangshu Du , Congying Xia , Wenpeng Yin , Tingting Liang , Philip S. Yu

Few-shot Intent Detection is challenging due to the scarcity of available annotated utterances. Although recent works demonstrate that multi-level matching plays an important role in transferring learned knowledge from seen training classes…

Computation and Language · Computer Science 2020-10-13 Hoang Nguyen , Chenwei Zhang , Congying Xia , Philip S. Yu

In this paper, we formulate a more realistic and difficult problem setup for the intent detection task in natural language understanding, namely Generalized Few-Shot Intent Detection (GFSID). GFSID aims to discriminate a joint label space…

Computation and Language · Computer Science 2020-04-07 Congying Xia , Chenwei Zhang , Hoang Nguyen , Jiawei Zhang , Philip Yu

In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely…

Computation and Language · Computer Science 2021-06-15 Yutai Hou , Yongkui Lai , Cheng Chen , Wanxiang Che , Ting Liu

Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…

Computation and Language · Computer Science 2023-03-22 Asaf Yehudai , Matan Vetzler , Yosi Mass , Koren Lazar , Doron Cohen , Boaz Carmeli

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

The recent advances in transfer learning techniques and pre-training of large contextualized encoders foster innovation in real-life applications, including dialog assistants. Practical needs of intent recognition require effective data…

Computation and Language · Computer Science 2022-06-23 Dmitry Lamanov , Pavel Burnyshev , Ekaterina Artemova , Valentin Malykh , Andrey Bout , Irina Piontkovskaya

Most research on hate speech detection has focused on English where a sizeable amount of labeled training data is available. However, to expand hate speech detection into more languages, approaches that require minimal training data are…

Computation and Language · Computer Science 2023-06-13 Janis Goldzycher , Moritz Preisig , Chantal Amrhein , Gerold Schneider
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