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The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

The autonomous decision-making process, which is increasingly applied to computer systems, requires that the choices made by these systems align with human values. In this context, systems must assess how well their decisions reflect human…

Computers and Society · Computer Science 2025-12-19 Eduardo de la Cruz Fernández , Marcelo Karanik , Sascha Ossowski

As large language models (LLMs) are increasingly deployed as interactive agents, open-ended human-AI interactions can involve deceptive behaviors with serious real-world consequences, yet existing evaluations remain largely…

Artificial Intelligence · Computer Science 2026-02-09 Yichen Wu , Qianqian Gao , Xudong Pan , Geng Hong , Min Yang

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

This paper presents a unified spoken language model for emotional intelligence, enhanced by a novel data construction strategy termed Injected Emotional-Attribution Thinking (IEAT). IEAT incorporates user emotional states and their…

Computation and Language · Computer Science 2026-01-09 Qing Wang , Zehan Li , Yaodong Song , Hongjie Chen , Jian Kang , Jie Lian , Jie Li , Yongxiang Li , Xuelong Li

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

Data for human-human spoken dialogues for research and development are currently very limited in quantity, variety, and sources; such data are even scarcer in healthcare. In this work, we investigate fast prototyping of a dialogue…

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

As large language models (LLMs) develop anthropomorphic abilities, they are increasingly being deployed as autonomous agents to interact with humans. However, evaluating their performance in realistic and complex social interactions remains…

Computation and Language · Computer Science 2025-10-28 Shuai Huang , Wenxuan Zhao , Jun Gao

Visually-grounded spoken language datasets can enable models to learn cross-modal correspondences with very weak supervision. However, modern audio-visual datasets contain biases that undermine the real-world performance of models trained…

Computation and Language · Computer Science 2021-10-15 Ian Palmer , Andrew Rouditchenko , Andrei Barbu , Boris Katz , James Glass

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

Self-anthropomorphism in robots manifests itself through their display of human-like characteristics in dialogue, such as expressing preferences and emotions. Our study systematically analyzes self-anthropomorphic expression within various…

Computation and Language · Computer Science 2024-10-08 Yu Li , Devamanyu Hazarika , Di Jin , Julia Hirschberg , Yang Liu

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based…

Computation and Language · Computer Science 2025-01-03 Kilichbek Haydarov , Xiaoqian Shen , Avinash Madasu , Mahmoud Salem , Li-Jia Li , Gamaleldin Elsayed , Mohamed Elhoseiny

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…

Computation and Language · Computer Science 2023-06-26 Zeqiu Wu , Ryu Parish , Hao Cheng , Sewon Min , Prithviraj Ammanabrolu , Mari Ostendorf , Hannaneh Hajishirzi

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri