English
Related papers

Related papers: Emotion-Cause Pair Extraction in Customer Reviews

200 papers

This paper focuses on the automatic extraction of domain-specific sentiment word (DSSW), which is a fundamental subtask of sentiment analysis. Most previous work utilizes manual patterns for this task. However, the performance of those…

Computation and Language · Computer Science 2013-09-27 Tang Duyu , Qin Bing , Zhou LanJun , Wong KamFai , Zhao Yanyan , Liu Ting

In this work, we explore the emotional reactions that real-world images tend to induce by using natural language as the medium to express the rationale behind an affective response to a given visual stimulus. To embark on this journey, we…

Computer Vision and Pattern Recognition · Computer Science 2022-10-06 Panos Achlioptas , Maks Ovsjanikov , Leonidas Guibas , Sergey Tulyakov

In this work, user's emotion using its facial expressions will be detected. These expressions can be derived from the live feed via system's camera or any pre-exisiting image available in the memory. Emotions possessed by humans can be…

Computer Vision and Pattern Recognition · Computer Science 2020-12-02 Raghav Puri , Archit Gupta , Manas Sikri , Mohit Tiwari , Nitish Pathak , Shivendra Goel

Facial emotion recognition is the task to classify human emotions in face images. It is a difficult task due to high aleatoric uncertainty and visual ambiguity. A large part of the literature aims to show progress by increasing accuracy on…

Computer Vision and Pattern Recognition · Computer Science 2020-08-18 Maryam Matin , Matias Valdenegro-Toro

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and…

Computation and Language · Computer Science 2025-03-12 Anoop Kadan , Deepak P. , Manjary P. Gangan , Savitha Sam Abraham , Lajish V. L

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

The e-commerce has started a new trend in natural language processing through sentiment analysis of user-generated reviews. Different consumers have different concerns about various aspects of a specific product or service. Aspect category…

Computation and Language · Computer Science 2019-06-24 Sajad Movahedi , Erfan Ghadery , Heshaam Faili , Azadeh Shakery

Aspect-based sentiment analysis has gained significant attention in recent years due to its ability to provide fine-grained insights for sentiment expressions related to specific features of entities. An important component of aspect-based…

Computation and Language · Computer Science 2025-03-06 Ali Erkan , Tunga Güngör

Emotion recognition from speech is a challenging task. Re-cent advances in deep learning have led bi-directional recur-rent neural network (Bi-RNN) and attention mechanism as astandard method for speech emotion recognition, extractingand…

Sound · Computer Science 2021-06-09 Zixuan Peng , Yu Lu , Shengfeng Pan , Yunfeng Liu

Inter-sentence relation extraction deals with a number of complex semantic relationships in documents, which require local, non-local, syntactic and semantic dependencies. Existing methods do not fully exploit such dependencies. We present…

Computation and Language · Computer Science 2019-06-12 Sunil Kumar Sahu , Fenia Christopoulou , Makoto Miwa , Sophia Ananiadou

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify…

Artificial Intelligence · Computer Science 2023-06-06 Yukyung Lee , Jaehee Kim , Doyoon Kim , Yookyung Kho , Younsun Kim , Pilsung Kang

Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…

Computation and Language · Computer Science 2026-04-02 Hemanth Kotaprolu , Kishan Maharaj , Raey Zhao , Abhijit Mishra , Pushpak Bhattacharyya

In this paper the task of emotion recognition from speech is considered. Proposed approach uses deep recurrent neural network trained on a sequence of acoustic features calculated over small speech intervals. At the same time special…

Computation and Language · Computer Science 2018-07-06 Vladimir Chernykh , Pavel Prikhodko

Open-domain KeyPhrase Extraction (KPE) aims to extract keyphrases from documents without domain or quality restrictions, e.g., web pages with variant domains and qualities. Recently, neural methods have shown promising results in many KPE…

Computation and Language · Computer Science 2021-09-20 Si Sun , Zhenghao Liu , Chenyan Xiong , Zhiyuan Liu , Jie Bao

We introduce the SEER (Span-based Emotion Evidence Retrieval) Benchmark to test Large Language Models' (LLMs) ability to identify the specific spans of text that express emotion. Unlike traditional emotion recognition tasks that assign a…

Computation and Language · Computer Science 2025-10-29 Aneesha Sampath , Oya Aran , Emily Mower Provost

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Accurately measuring consumer emotions and evaluations from unstructured text remains a core challenge for marketing research and practice. This study introduces the Linguistic eXtractor (LX), a fine-tuned, large language model trained on…

Computation and Language · Computer Science 2026-02-18 Stephan Ludwig , Peter J. Danaher , Xiaohao Yang , Yu-Ting Lin , Ehsan Abedin , Dhruv Grewal , Lan Du

A multi-modal emotion recognition method was established by combining two-channel convolutional neural network with ring network. This method can extract emotional information effectively and improve learning efficiency. The words were…

Artificial Intelligence · Computer Science 2023-11-21 Jiazhen Wang

We present a novel feasibility study on the automatic recognition of Expressed Emotion (EE), a family environment concept based on caregivers speaking freely about their relative/family member. We describe an automated approach for…