English
Related papers

Related papers: Emotion-Cause Pair Extraction in Customer Reviews

200 papers

This paper describes the architecture of our system developed for Task 3 of SemEval-2024: Multimodal Emotion-Cause Analysis in Conversations. Our project targets the challenges of subtask 2, dedicated to Multimodal Emotion-Cause Pair…

Computation and Language · Computer Science 2025-01-30 Meng Luo , Han Zhang , Shengqiong Wu , Bobo Li , Hong Han , Hao Fei

The Emotion Cause Extraction (ECE)} task aims to identify clauses which contain emotion-evoking information for a particular emotion expressed in text. We observe that a widely-used ECE dataset exhibits a bias that the majority of annotated…

Computation and Language · Computer Science 2023-12-20 Hanqi Yan , Lin Gui , Gabriele Pergola , Yulan He

Understanding the process of emotion generation is crucial for analyzing the causes behind emotions. Causal Emotion Entailment (CEE), an emotion-understanding task, aims to identify the causal utterances in a conversation that stimulate the…

Computation and Language · Computer Science 2024-05-22 Zhaopei Huang , Jinming Zhao , Qin Jin

Customer reviews on e-commerce platforms capture critical affective signals that drive purchasing decisions. However, no existing research has explored the joint task of emotion detection and explanatory span identification in e-commerce…

Computation and Language · Computer Science 2025-07-08 Arnav Attri , Anuj Attri , Pushpak Bhattacharyya , Suman Banerjee , Amey Patil , Muthusamy Chelliah , Nikesh Garera

The Emotion-Cause Pair Extraction (ECPE) task aims to extract emotions and causes as pairs from documents. We observe that the relative distance distribution of emotions and causes is extremely imbalanced in the typical ECPE dataset.…

Computation and Language · Computer Science 2022-08-19 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

Span-level emotion-cause-category triplet extraction represents a novel and complex challenge within emotion cause analysis. This task involves identifying emotion spans, cause spans, and their associated emotion categories within the text…

Computation and Language · Computer Science 2025-04-18 Xiangju Li , Dong Yang , Xiaogang Zhu , Faliang Huang , Peng Zhang , Zhongying Zhao

Couples' relationships affect the physical health and emotional well-being of partners. Automatically recognizing each partner's emotions could give a better understanding of their individual emotional well-being, enable interventions and…

Human-Computer Interaction · Computer Science 2022-02-18 George Boateng , Elgar Fleisch , Tobias Kowatsch

The emotion cause extraction (ECE) task aims at discovering the potential causes behind a certain emotion expression in a document. Techniques including rule-based methods, traditional machine learning methods and deep neural networks have…

Computation and Language · Computer Science 2019-06-05 Rui Xia , Mengran Zhang , Zixiang Ding

Multimodal emotion recognition in conversation (MERC) and multimodal emotion-cause pair extraction (MECPE) have recently garnered significant attention. Emotions are the expression of affect or feelings; responses to specific events, or…

Computation and Language · Computer Science 2024-10-10 Guimin Hu , Zhihong Zhu , Daniel Hershcovich , Lijie Hu , Hasti Seifi , Jiayuan Xie

Emotion Cause Extraction (ECE) aims to identify emotion causes from a document after annotating the emotion keywords. Some baselines have been proposed to address this problem, such as rule-based, commonsense based and machine learning…

Computation and Language · Computer Science 2020-07-31 Jiayuan Ding , Mayank Kejriwal

The ability to understand emotions is an essential component of human-like artificial intelligence, as emotions greatly influence human cognition, decision making, and social interactions. In addition to emotion recognition in…

Computation and Language · Computer Science 2024-07-09 Fanfan Wang , Heqing Ma , Jianfei Yu , Rui Xia , Erik Cambria

Compliments and concerns in reviews are valuable for understanding users' shopping interests and their opinions with respect to specific aspects of certain items. Existing review-based recommenders favor large and complex language encoders…

Information Retrieval · Computer Science 2021-09-10 Zeyu Li , Wei Cheng , Reema Kshetramade , John Houser , Haifeng Chen , Wei Wang

Although large language models (LLMs) excel in text comprehension and generation, their performance on the Emotion-Cause Pair Extraction (ECPE) task, which requires reasoning ability, is often underperform smaller language model. The main…

Computation and Language · Computer Science 2025-07-22 Shiyi Mu , Yongkang Liu , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

The latent knowledge in the emotions and the opinions of the individuals that are manifested via social networks are crucial to numerous applications including social management, dynamical processes, and public security. Affective…

Machine Learning · Computer Science 2021-06-04 Sara Kamran , Raziyeh Zall , Mohammad Reza Kangavari , Saeid Hosseini , Sana Rahmani , Wen Hua

Word embeddings are one of the most useful tools in any modern natural language processing expert's toolkit. They contain various types of information about each word which makes them the best way to represent the terms in any NLP task. But…

Computation and Language · Computer Science 2019-06-20 Armin Seyeditabari , Narges Tabari , Shafie Gholizade , Wlodek Zadrozny

In human-computer interaction, it is crucial for agents to respond to human by understanding their emotions. Unraveling the causes of emotions is more challenging. A new task named Multimodal Emotion-Cause Pair Extraction in Conversations…

Computation and Language · Computer Science 2024-04-29 Shen Zhang , Haojie Zhang , Jing Zhang , Xudong Zhang , Yimeng Zhuang , Jinting Wu

In this paper, we present our submission to the SemEval-2023 Task~3 "The Competition of Multimodal Emotion Cause Analysis in Conversations", focusing on extracting emotion-cause pairs from dialogs. Specifically, our approach relies on…

Computation and Language · Computer Science 2024-04-09 Roman Kazakov , Kseniia Petukhova , Ekaterina Kochmar

Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in…

Computation and Language · Computer Science 2024-06-10 Jiangnan Li , Zheng Lin , Lanrui Wang , Qingyi Si , Yanan Cao , Mo Yu , Peng Fu , Weiping Wang , Jie Zhou

Multimodal conversation, a crucial form of human communication, carries rich emotional content, making the exploration of the causes of emotions within it a research endeavor of significant importance. However, existing research on the…

Computation and Language · Computer Science 2025-06-05 Lin Wang , Xiaocui Yang , Shi Feng , Daling Wang , Yifei Zhang , Zhitao Zhang

Emotion classification in text is typically performed with neural network models which learn to associate linguistic units with emotions. While this often leads to good predictive performance, it does only help to a limited degree to…

Computation and Language · Computer Science 2022-05-17 Felix Casel , Amelie Heindl , Roman Klinger