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Online recommendation services recommend multiple commodities to users. Nowadays, a considerable proportion of users visit e-commerce platforms by mobile devices. Due to the limited screen size of mobile devices, positions of items have a…
Online shopping has become a valuable modern convenience, but blind or low vision (BLV) users still face significant challenges using it, because of: 1) inadequate image descriptions and 2) the inability to filter large amounts of…
Exposure bias is a well-known issue in recommender systems where items and suppliers are not equally represented in the recommendation results. This is especially problematic when bias is amplified over time as a few popular items are…
Popular music streaming platforms offer users a diverse network of content exploration through a triad of affordances: organic, algorithmic and editorial access modes. Whilst offering great potential for discovery, such platform…
Several studies have identified discrepancies between the popularity of items in user profiles and the corresponding recommendation lists. Such behavior, which concerns a variety of recommendation algorithms, is referred to as popularity…
In March 2025, Meta announced a new AI system to rank the order of the comments shown to Instagram users. With existing research showing how feed personalization systems can lead to increased polarization, the introduction of this new…
Digital collaborative platforms have become crucial venues of career advancement and individual success in many creative fields, from engineering to the arts. Indirect gender discrimination is a key component to gendered disadvantage on…
After years of speculation, price discrimination in e-commerce driven by the personal information that users leave (involuntarily) online, has started attracting the attention of privacy researchers, regulators, and the press. In our…
Web search engines influence perception of social reality by filtering and ranking information. However, their outputs are often subjected to bias that can lead to skewed representation of subjects such as professional occupations or…
How do we determine whether two or more clothing items are compatible or visually appealing? Part of the answer lies in understanding of visual aesthetics, and is biased by personal preferences shaped by social attitudes, time, and place.…
Recommender system usually suffers from severe popularity bias -- the collected interaction data usually exhibits quite imbalanced or even long-tailed distribution over items. Such skewed distribution may result from the users' conformity…
In this position paper, we argue for the need to investigate if and how gender stereotypes manifest in search and recommender systems.As a starting point, we particularly focus on how these systems may propagate and reinforce gender…
Bayesian Personalized Ranking (BPR) is a representative pairwise learning method for optimizing recommendation models. It is widely known that the performance of BPR depends largely on the quality of negative sampler. In this paper, we make…
Recommender systems learn from historical user-item interactions to identify preferred items for target users. These observed interactions are usually unbalanced following a long-tailed distribution. Such long-tailed data lead to popularity…
Recommender systems learn from historical users' feedback that is often non-uniformly distributed across items. As a consequence, these systems may end up suggesting popular items more than niche items progressively, even when the latter…
Recommender systems are known to suffer from the popularity bias problem: popular (i.e. frequently rated) items get a lot of exposure while less popular ones are under-represented in the recommendations. Research in this area has been…
We build a large-scale visual search system which finds similar product images given a fashion item. Defining similarity among arbitrary fashion-products is still remains a challenging problem, even there is no exact ground-truth. To…
Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…
We consider grading a fashion outfit for recommendation, where we assume that users have a closet of items and we aim at producing a score for an arbitrary combination of items in the closet. The challenge in outfit grading is that the…
The global fashion e-commerce industry has become integral to people's daily lives, leveraging technological advancements to offer personalized shopping experiences, primarily through recommendation systems that enhance customer engagement…