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Machine Learning (ML) models are increasingly used to make critical decisions in real-world applications, yet they have become more complex, making them harder to understand. To this end, researchers have proposed several techniques to…

Machine Learning · Computer Science 2023-03-07 Dylan Slack , Satyapriya Krishna , Himabindu Lakkaraju , Sameer Singh

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…

Computation and Language · Computer Science 2022-05-12 Abraham Sanders , Tomek Strzalkowski , Mei Si , Albert Chang , Deepanshu Dey , Jonas Braasch , Dakuo Wang

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building…

Computation and Language · Computer Science 2017-06-27 Tiancheng Zhao , Allen Lu , Kyusong Lee , Maxine Eskenazi

Researchers and developers increasingly rely on toxicity scoring to moderate generative language model outputs, in settings such as customer service, information retrieval, and content generation. However, toxicity scoring may render…

Human-Computer Interaction · Computer Science 2024-04-23 Jennifer Chien , Kevin R. McKee , Jackie Kay , William Isaac

In this paper we propose a neural conversation model for conducting dialogues. We demonstrate the use of this model to generate help desk responses, where users are asking questions about PC applications. Our model is distinguished by two…

Computation and Language · Computer Science 2016-06-07 Kaisheng Yao , Baolin Peng , Geoffrey Zweig , Kam-Fai Wong

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

Animating and simulating crowds using an agent-based approach is a well-established area where every agent in the crowd is individually controlled such that global human-like behaviour emerges. We observe that human navigation and movement…

Artificial Intelligence · Computer Science 2025-08-22 Yibo Liu , Liam Shatzel , Brandon Haworth , Teseo Schneider

Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the…

Computation and Language · Computer Science 2025-02-14 Hao Li , Chenghao Yang , An Zhang , Yang Deng , Xiang Wang , Tat-Seng Chua

State of the art large language models rely on randomization to respond to a prompt. As an immediate consequence, a model may respond differently to the same prompt if asked multiple times. In this work, we argue that the evaluation and…

Existing dialog system models require extensive human annotations and are difficult to generalize to different tasks. The recent success of large pre-trained language models such as BERT and GPT-2 (Devlin et al., 2019; Radford et al., 2019)…

Computation and Language · Computer Science 2021-04-28 Qingyang Wu , Yichi Zhang , Yu Li , Zhou Yu

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

Recent advancements in large language models (LLMs) have led to significant progress in text-based dialogue systems. These systems can now generate high-quality responses that are accurate and coherent across a wide range of topics and…

Computation and Language · Computer Science 2025-01-10 Long Mai , Julie Carson-Berndsen

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

Recent advances in Transformer-based large language models (LLMs) have led to significant performance improvements across many tasks. These gains come with a drastic increase in the models' size, potentially leading to slow and costly use…

Computation and Language · Computer Science 2022-10-26 Tal Schuster , Adam Fisch , Jai Gupta , Mostafa Dehghani , Dara Bahri , Vinh Q. Tran , Yi Tay , Donald Metzler

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Spoken conversational systems require more than accurate speech generation to have human-like conversations: to feel natural and engaging, they must produce conversational behaviour that adapts dynamically to the context. Current spoken…

Computation and Language · Computer Science 2026-04-16 Maike Züfle , Ondrej Klejch , Nicholas Sanders , Jan Niehues , Alexandra Birch , Tsz Kin Lam

Health coaching helps patients identify and accomplish lifestyle-related goals, effectively improving the control of chronic diseases and mitigating mental health conditions. However, health coaching is cost-prohibitive due to its highly…

Computation and Language · Computer Science 2024-04-16 Yue Zhou , Barbara Di Eugenio , Brian Ziebart , Lisa Sharp , Bing Liu , Ben Gerber , Nikolaos Agadakos , Shweta Yadav

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye
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