Related papers: Generating Rich Product Descriptions for Conversat…
Through recent advancements in speech technology and introduction of smart devices, such as Amazon Alexa and Google Home, increasing number of users are interacting with applications through voice. E-commerce companies typically display…
The ubiquity of smart voice assistants has made conversational shopping commonplace. This is especially true for low consideration segments like grocery. A central problem in conversational grocery is the automatic generation of short…
Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…
E-commerce voice ordering systems need to recognize multiple product name entities from ordering utterances. Existing voice ordering systems such as Amazon Alexa can capture only a single product name entity. This restrains users from…
Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…
To provide better access of the inventory to buyers and better search engine optimization, e-Commerce websites are automatically generating millions of easily searchable browse pages. A browse page consists of a set of slot name/value pairs…
With the prosperous of cross-border e-commerce, there is an urgent demand for designing intelligent approaches for assisting e-commerce sellers to offer local products for consumers from all over the world. In this paper, we explore a new…
This paper studies the problem of automatically extracting a short title from a manually written longer description of E-commerce products for display on mobile devices. It is a new extractive summarization problem on short text inputs, for…
E-commerce platforms generate vast amounts of customer behavior data, such as clicks and purchases, from millions of unique users every day. However, effectively using this data for behavior understanding tasks is challenging because there…
E-commerce platforms require structured product data in the form of attribute-value pairs to offer features such as faceted product search or attribute-based product comparison. However, vendors often provide unstructured product…
In E-commerce, a key challenge in text generation is to find a good trade-off between word diversity and accuracy (relevance) in order to make generated text appear more natural and human-like. In order to improve the relevance of generated…
In traditional (desktop) e-commerce search, a customer issues a specific query and the system returns a ranked list of products in order of relevance to the query. An increasingly popular alternative in e-commerce search is to issue a…
In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align…
In recent years, there has been an increase in the number of devices with virtual assistants (e.g: Siri, Google Home, Alexa) in our living rooms and kitchens. As a result of this, these devices receive several queries about recipes. All…
Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…
Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…
Word embeddings (e.g., word2vec) have been applied successfully to eCommerce products through~\textit{prod2vec}. Inspired by the recent performance improvements on several NLP tasks brought by contextualized embeddings, we propose to…
Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…
Structured product data in the form of attribute/value pairs is the foundation of many e-commerce applications such as faceted product search, product comparison, and product recommendation. Product offers often only contain textual…
With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…