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Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

In this paper we define and investigate the problem of \emph{persona authentication}: learning a conversational policy to verify the consistency of persona models. We propose a learning objective and prove (under some mild assumptions) that…

Computation and Language · Computer Science 2021-10-26 Fengyi Tang , Lifan Zeng , Fei Wang , Jiayu Zhou

In conversational settings, individuals exhibit unique behaviors, rendering a one-size-fits-all approach insufficient for generating responses by dialogue agents. Although past studies have aimed to create personalized dialogue agents using…

Computation and Language · Computer Science 2023-04-20 Shivani Kumar , Rishabh Gupta , Md Shad Akhtar , Tanmoy Chakraborty

Current approaches to developing persuasive dialogue agents often rely on a limited set of predefined persuasive strategies that fail to capture the complexity of real-world interactions. We applied a cross-disciplinary approach to develop…

Computation and Language · Computer Science 2026-02-27 Shinnosuke Nozue , Yuto Nakano , Yotaro Watanabe , Meguru Takasaki , Shoji Moriya , Reina Akama , Jun Suzuki

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

Incorporating personas information allows diverse and engaging responses in dialogue response generation. Unfortunately, prior works have primarily focused on self personas and have overlooked the value of partner personas. Moreover, in…

Computation and Language · Computer Science 2021-11-30 Hongyuan Lu , Wai Lam , Hong Cheng , Helen M. Meng

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Open-domain dialogue systems have made promising progress in recent years. While the state-of-the-art dialogue agents are built upon large-scale text-based social media data and large pre-trained models, there is no guarantee these agents…

Computation and Language · Computer Science 2023-06-16 Jingsheng Gao , Yixin Lian , Ziyi Zhou , Yuzhuo Fu , Baoyuan Wang

Social chatbots, also known as chit-chat chatbots, evolve rapidly with large pretrained language models. Despite the huge progress, privacy concerns have arisen recently: training data of large language models can be extracted via model…

Computation and Language · Computer Science 2022-05-23 Haoran Li , Yangqiu Song , Lixin Fan

Natural language processing (NLP) models trained on people-generated data can be unreliable because, without any constraints, they can learn from spurious correlations that are not relevant to the task. We hypothesize that enriching models…

Computation and Language · Computer Science 2022-03-18 Alissa Ostapenko , Shuly Wintner , Melinda Fricke , Yulia Tsvetkov

Social chatbots have become essential intelligent companions in daily scenarios ranging from emotional support to personal interaction. However, conventional chatbots with passive response mechanisms usually rely on users to initiate or…

Artificial Intelligence · Computer Science 2025-04-30 Zihan Niu , Zheyong Xie , Shaosheng Cao , Chonggang Lu , Zheyu Ye , Tong Xu , Zuozhu Liu , Yan Gao , Jia Chen , Zhe Xu , Yi Wu , Yao Hu

In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…

Computation and Language · Computer Science 2023-05-30 Eason Chen

The migration of conversational AI agents across different embodiments in order to maintain the continuity of the task has been recently explored to further improve user experience. However, these migratable agents lack contextual…

Robotics · Computer Science 2020-10-26 Ravi Tejwani , Boris Katz , Cynthia Breazeal

Consistency is a long standing issue faced by dialogue models. In this paper, we frame the consistency of dialogue agents as natural language inference (NLI) and create a new natural language inference dataset called Dialogue NLI. We…

Computation and Language · Computer Science 2019-01-21 Sean Welleck , Jason Weston , Arthur Szlam , Kyunghyun Cho

Despite the continuing efforts to improve the engagingness and consistency of chit-chat dialogue systems, the majority of current work simply focus on mimicking human-like responses, leaving understudied the aspects of modeling…

Computation and Language · Computer Science 2020-04-14 Qian Liu , Yihong Chen , Bei Chen , Jian-Guang Lou , Zixuan Chen , Bin Zhou , Dongmei Zhang

Personalized dialogue generation, focusing on generating highly tailored responses by leveraging persona profiles and dialogue context, has gained significant attention in conversational AI applications. However, persona profiles, a…

Computation and Language · Computer Science 2024-06-28 Qiushi Huang , Shuai Fu , Xubo Liu , Wenwu Wang , Tom Ko , Yu Zhang , Lilian Tang

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Recent research in psycholinguistics has provided increasing evidence that humans predict upcoming content. Prediction also affects perception and might be a key to robustness in human language processing. In this paper, we investigate the…

Computation and Language · Computer Science 2017-02-13 Ashutosh Modi , Ivan Titov , Vera Demberg , Asad Sayeed , Manfred Pinkal

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong