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Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…

Computation and Language · Computer Science 2025-06-03 Yonghyun Jun , Hwanhee Lee

Amid the rapid rise of agentic dialogue models, realistic user-simulator studies are essential for tuning effective conversation strategies. This work investigates a sales-oriented agent that adapts its dialogue based on user profiles…

Computation and Language · Computer Science 2025-12-08 Wen-Yu Chang , Tzu-Hung Huang , Chih-Ho Chen , Yun-Nung Chen

Dialogue systems without consistent responses are not fascinating. In this study, we build a dialogue system that can respond based on a given character setting (persona) to bring consistency. Considering the trend of the rapidly increasing…

Computation and Language · Computer Science 2022-06-14 Tomohito Kasahara , Daisuke Kawahara , Nguyen Tung , Shengzhe Li , Kenta Shinzato , Toshinori Sato

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

Endowing chatbots with a consistent personality plays a vital role for agents to deliver human-like interactions. However, existing personalized approaches commonly generate responses in light of static predefined personas depicted with…

Computation and Language · Computer Science 2022-08-24 Yifan Liu , Wei Wei , Jiayi Liu , Xianling Mao , Rui Fang , Dangyang Chen

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong…

Computation and Language · Computer Science 2019-08-14 Chien-Sheng Wu , Andrea Madotto , Zhaojiang Lin , Peng Xu , Pascale Fung

We present Sparrow, an information-seeking dialogue agent trained to be more helpful, correct, and harmless compared to prompted language model baselines. We use reinforcement learning from human feedback to train our models with two new…

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web…

Computation and Language · Computer Science 2019-04-25 Anna Tigunova , Andrew Yates , Paramita Mirza , Gerhard Weikum

The new wave of Large Language Models (LLM) has offered an efficient tool to curate sizeable conversational datasets. So far studies have mainly focused on task-oriented or generic open-domain dialogs, and have not fully explored the…

Computation and Language · Computer Science 2024-01-17 Ehsan Lotfi , Maxime De Bruyn , Jeska Buhmann , Walter Daelemans

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…

Computation and Language · Computer Science 2021-12-16 Emily Sheng , Josh Arnold , Zhou Yu , Kai-Wei Chang , Nanyun Peng

Leveraging persona information of users in Neural Response Generators (NRG) to perform personalized conversations has been considered as an attractive and important topic in the research of conversational agents over the past few years.…

Computation and Language · Computer Science 2020-05-14 Bowen Wu , Mengyuan Li , Zongsheng Wang , Yifu Chen , Derek Wong , Qihang Feng , Junhong Huang , Baoxun Wang

Lexical alignment, where speakers start to use similar words across conversation, is known to contribute to successful communication. However, its implementation in conversational agents remains underexplored, particularly considering the…

Computation and Language · Computer Science 2025-11-05 Keara Schaaij , Roel Boumans , Tibor Bosse , Iris Hendrickx

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Despite significant progress in neural spoken dialog systems, personality-aware conversation agents -- capable of adapting behavior based on personalities -- remain underexplored due to the absence of personality annotations in speech…

Sound · Computer Science 2025-05-21 Sho Inoue , Shai Wang , Haizhou Li

This paper focuses on simulating text dialogues in which impressions between speakers improve during speed dating. This simulation involves selecting an utterance from multiple candidates generated by a text generation model that replicates…

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

Personal attributes represent structured information about a person, such as their hobbies, pets, family, likes and dislikes. We introduce the tasks of extracting and inferring personal attributes from human-human dialogue, and analyze the…

Computation and Language · Computer Science 2022-04-20 Zhilin Wang , Xuhui Zhou , Rik Koncel-Kedziorski , Alex Marin , Fei Xia

Agents that negotiate with humans find broad applications in pedagogy and conversational AI. Most efforts in human-agent negotiations rely on restrictive menu-driven interfaces for communication. To advance the research in language-based…

Computation and Language · Computer Science 2021-03-01 Kushal Chawla , Gale Lucas , Jonathan May , Jonathan Gratch

Conversational agents are increasingly expected to adapt across contexts and evolve their personalities through interactions, yet most remain static once configured. We present an exploratory study of how user expectations form and evolve…